The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Building your Community Approach

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By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]

What Comes After Gratitude

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By Hillary Boucher, Community Manager at The Community Roundtable If you've been following our Twitter handle you already know that we've been thinking a lot about reciprocity and going beyond the thank you. What happens next? How do you keep the momentum of gratitude and sharing moving … [Read more...]

Holiday Tips for Internal Community Engagement

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We have become regular participants in a great weekly twitter chat for Internal communities also often known as Enterprise Social Networks or ESNs called #ESNchat.   Last week's talk centered on behavior in those communities around the holidays.  For the complete conversation from the chat … [Read more...]

Inside TheCR Network: Metrics and Measuring

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We are very lucky at The Community Roundtable to have Jillian Bejtlich on our team.  She has a strong background in enterprise communities from her time with Autodesk and great knowledge on metrics and analytics.  Her superpower however is helping people understand that metrics aren't … [Read more...]

Open Leadership and Coaching Executives

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By Rachel Happe, Co-founder of The Community Roundtable Over the last few years, as social business and networked communications environments have become more pervasive, executives increasingly became pockets of inertia due to their more traditional modes of communicating and managing. But … [Read more...]

Community Maturity Case Study: Rebtel

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As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps.  Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]