Guest blog post by James LaCourte, Online Strategist and Community Manager at Blue Cross Blue Shield North Carolina. He blogs at The Gaspar and you can find him on LinkedIn. 5 ways your community can be more engaging and still keep your sanity! Community Manager Appreciation Day is here again … [Read more...]
Friday Roundup: Building Connections
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build month at The Community Roundtable is past its halfway point - I've had a great time thinking about all the ways we build our communities. This week we looked specifically at building connections - not just connections … [Read more...]
Building Reputation: Becoming a Social Strategist
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. For many social media and community practitioners being viewed as an expert in something that everyone thinks they are great at (social media) can be a real challenge. Just because someone loves Instagram or has 500 friends on … [Read more...]
Building Value: Articulating the Power of Community Management
Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
Holiday Gift Guide: For the Community Manager in Your Life
By Shannon DiGregorio, Relationship Manager at The Community Roundtable It's that time of year! My inbox is full of (dangerous) sale emails and the mall is now a terrifying cross between Mad Max and my nightmares. In the spirit of getting into the spirit we've pulled together a list of items … [Read more...]
The Best Advice for Community Managers (From Community Managers)
Today's post comes from our newest team member at The Community Roundtable, Shannon DiGregorio. We think you'll agree that she knows her stuff. We are thrilled to have her on board. Last week several members of the The Community Roundtable team along with over a dozen members of TheCR Network … [Read more...]
The Value of Community Management by the Numbers (Infographic)
One of the best parts of this year’s State of Community Management: The Value of Community Management report was that for the first time we were able to pull together quantitative data from community managers. It’s a great way to understand what is happening in the discipline of community … [Read more...]
The People You’ll Meet in Community Management Training
It's an exciting time of year. Kids are headed back to school, offices are buzzing again with an increased workload and manager's thoughts turn to productivity. Those interested in bettering their social media and community management team's engagement skills are gathering together online starting … [Read more...]
Inside TheCR Network: Summer Slowdown for Online Communities
It was the last week of June and a discussion started inside TheCR Network on dips in community engagement. The member who started the discussion had a newer community (under 1 year), was seeing a continuing decrease in participation and starting to feel panicky. It's something that is not uncommon, … [Read more...]
Habits of Highly Effective Community Managers
We are honored and excited to be filling in tomorrow as the host for #CommBuild Twitter chat (1p Eastern, 1oam Pacific. The topic is taken from a presentation Jim Storer, Joshua Paul and Maggie McGary gave last fall at the ASAE conference entitled "8 Habits of Highly Successful Online Community … [Read more...]
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