By Shannon Abram, Relationship Manager at The Community Roundtable. Have you checked out our podcast series, "Conversations with Community Managers?" Recently we've chatted with community practitioners from Mastercard, Aetna and Deep Information Services. And you can check out our archives for … [Read more...]
Friday Roundup: TheCR Connect
By Shannon Abram, Relationship Manager at The Community Roundtable. Have you ever wanted to crawl inside your computer and meet up with all the amazing community folks you know to chat about your challenges, vent your community frustrations and walk away energized and inspired by their … [Read more...]
Friday Roundup: SOCM 2015 Resources
By Shannon Abram, Relationship Manager at The Community Roundtable. If you haven't already checked out the SOCM 2015 it's not too late (it's never too later for research!) You can still download the report for free, and even take the survey to get your scores for the eight competencies in the … [Read more...]
Friday Roundup: The SOCM 2015 – Strategy, Operations & Tactics
By Shannon Abram, Relationship Manager at The Community Roundtable. If you're following along regularly you may have noticed that our annual research report - The State of Community Management 2015 was released last week, and we couldn't be more excited. The SOCM 2015 is the culmination of not … [Read more...]
Friday Roundup: Increasing Engagement with a Happy Hour
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's so easy to get wrapped up in the blog posts, comment moderation, content generation and metric tracking in our online communities that we forget the value of sitting down with community members and sharing a … [Read more...]
Friday Roundup: Start With Why
By Shannon Abram, Relationship Manager at The Community Roundtable. Happy Friday! And Happy Start of a Long Weekend to many of our US readers. This week we spent some time as a team thinking about how we can inspire action in our communities. I highly recommend Simon Sinek's TEDx talk "Start With … [Read more...]
Friday Roundup: Expert Advice, Ask Me Anything and a Peek in TheCR Network
By Shannon Abram, Relationship Manager at The Community Roundtable. This week we had a common theme - getting great advice from expert community practitioners. Fresh off a lively AMA with Minecraft Forum's community manager, we shared best practices for hosting your own AMA. We also took a moment … [Read more...]
Friday Roundup: Using Superheroes to Increase Community Engagement
By Shannon Abram, Relationship Manager at The Community Roundtable. If you had a chance to check out our recently released Community Manager Handbook you already know we are very into the idea of community superheroes right now. Batman and Superman have nothing on some of the amazing community … [Read more...]
Friday Roundup: Facebook, Twitter and Social Media Evolution
By Shannon Abram, Relationship Manager at The Community Roundtable. Sometimes it's easy to forget that connecting via online communities and social media is a new way of communication. LinkedIn was founded in 2003, Facebook in 2004 and Twitter in 2006. Of course there were early … [Read more...]
Friday Roundup: Email Opinions, Collaboration Strategy and Community Communications
By Shannon Abram, Relationship Manager at The Community Roundtable. Quick show of hands: do you consider email to be your friend, or a foe to be vanquished? We've been thinking a lot about the ways we communicate with our communities this week. Yesterday's #ESNchat focused on the very email … [Read more...]
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