OVERVIEW OF ROLE Community managers often oversee more processes than people and are the generalists of the community field. Although some community managers manage moderators or specialists, many work with other teams as the voice of the community. A community manager can be an entry-level role in … [Read more...]
Community Career Pathways
The community field is expanding in exciting ways, with an increasing diversity of roles and career routes available. Where once there was ambiguity and limitations on professional growth, there are now too many possibilities to map out. The map below is just a sample of the avenues that could be … [Read more...]
Meet TheCR Network Scholars | Erin Fristoe
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we'll interview a cohort scholar and learn why community is important to them. This month we'll meet Erin Fristoe, … [Read more...]
Meet TheCR Network Scholars | Mohamed Mohammed
As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we'll interview a cohort scholar and learn why community is important to them. Why do you believe in Community/Community … [Read more...]
Sam Pirok on Expectation Management
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Professional Communities Unleash Potential
Online communities hold incredible potential; they increase collaboration, they connect far-reaching individuals, and they power meaningful behavior change. Specifically, professional communities provide new opportunities to deepen relevance with members, provide significant ROI back to … [Read more...]
Lance Yoder and John L. Moore on Workforce Collaboration
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
What will community management look like in 2021? 8 community leaders share their ideas.
2020 was an unpredictable year, so while we're loathe to make "predictions" for 2021, we did want to hear what some community thought leaders were thinking about in terms of where the industry is going. Below eight community leaders share their perspective on what 2021 holds for the online … [Read more...]
The 2020 Community Manager Gift Guide
Gifts they'll actually want. (We know because they said so!) Self-care was the theme for CMAD 2020 and we had no idea how much we'd actually need it (2020, amirite?). During Connect, we dove head-first into self-care again with the Wellness track, which included: journaling prompts from the … [Read more...]
Wanted: Our Next Community Management Fellow
Do you know someone who is interested in community management but doesn't know how to break into the industry? Are YOU someone who wants to pursue a career in community, but don't know where to start? Maybe you are our next Community Management Fellow! Each year we bring on one (sometimes … [Read more...]
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