As we continue the conversation on the value of community management I think it's helpful to take a step back and think about social business as whole. This weeks infographic, originally published on MindJet is a great look at how companies think about social as a business tool. Not surprisingly, … [Read more...]
Building Value: Articulating the Power of Community Management
Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
Announcing the State of Community Management Toolkit
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research … [Read more...]
A Community of Mustaches Changes the World
As sure as the leaves in New England turn into a technicolor display every Fall, so too can you expect the month of November to usher in a wave of mustaches. Some are robust and luxurious, some are...less so, but nonetheless the men (and women) of Movember raise money for prostate … [Read more...]
Inside TheCR Network: Metrics and Measuring
We are very lucky at The Community Roundtable to have Jillian Bejtlich on our team. She has a strong background in enterprise communities from her time with Autodesk and great knowledge on metrics and analytics. Her superpower however is helping people understand that metrics aren't … [Read more...]
The Value of Community Management by the Numbers (Infographic)
One of the best parts of this year’s State of Community Management: The Value of Community Management report was that for the first time we were able to pull together quantitative data from community managers. It’s a great way to understand what is happening in the discipline of community … [Read more...]
Interesting New Report – Social Business: Shifting Out of First Gear
This post by Rachel Happe was originally published in our monthly newsletter. To get TheCR News delivered to your inbox each month, subscribe today. Deloitte University Press Released a report earlier this month that echoes much of what we are seeing in the marketplace and is consistent with our … [Read more...]
The Key to Community Success: Behavior Change
by Rachel Happe, Co-founder of The Community Roundtable I often get asked whether a specific use case is a good candidate for a community approach but to me, I think about it a bit differently. A community approach is a strategic operational choice for achieving almost any organizational goal. For … [Read more...]
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the … [Read more...]
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community strategy? When should I expect to see those benefits at a meaningful scale? What difference does community management make? What are the standard … [Read more...]
