When Rachel and I started building The Community Roundtable in 2009, we had a decision to make. Who to serve? We agreed it was hard to build a truly customer-focused business if you tried to serve too many constituents. In the end, we agreed to focus on the people we thought really needed help... … [Read more...]
Who We Appreciate on this Second Community Manager Appreciation Day
Who do we appreciate? Among other well deserving folks, we appreciate Jeremiah Owyang for taking the lead in making community management a more visible and recognized discipline. Other thought leaders who have contributed quite a bit to the understanding of community management are Bill Johnston, … [Read more...]
Community & Social Business Job Board
As an organization that caters to mid- and senior-level community, social media, and social business practitioners we've had a lot of people ask for recommendations and referrals; both organizations looking for social business leaders and professionals looking for opportunities. We've done what we … [Read more...]
eModeration Whitepaper: Communities of Purpose
The team at eModeration - a community moderation and management services company in the UK - released a whitepaper this week discussing 'communities of purpose'. They distinguish these communities of purpose from communities of interest in the following way: Communities of purpose: An online … [Read more...]
Summer Reading: The Best of TheCR
We've written a lot about community management over the past year - and interviewed a lot of amazing community managers - and as often happens with blogs the content gets buried in favor of what's new and hot so we thought we would resurrect those posts that our readers have found most valuable and … [Read more...]
Online Community Resources
[This post is one in an on-going series of posts by members of The Community Roundtable, highlighting the voices of experienced community managers. It is cross-posted at Under The Hood] I believe that, although there are many commonalities between Social Media Marketing and building online … [Read more...]
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