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What Can The SOCM Research Do for You?

February 20, 2014 By Jim Storer

By Maggie Tunning, Learning and Culture Manager at The Community Roundtable. Time’s running out - the last day to take the 2014 State of Community Management survey is next Friday, February 28. The Community Roundtable publishes The State of Community Management research each year to highlight … [Read more...]

Preview of Preliminary 2014 State of Community Management Results

February 11, 2014 By Maggie Tunning

By Maggie Tunning, Learning and Culture Manager at The Community Roundtable.   We launched the 2014 State of Community Management survey a few weeks ago and can’t help ourselves to start sifting through the results. Last week we hosted a workshop for members of TheCR Network’s … [Read more...]

Friday Roundup: January is in the Books

January 31, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.  Another January in the books! The first month of 2014 flew by (personal note: I did get married and honeymoon this month, which probably helped the time move fast for me!) and our first experiment with themed content … [Read more...]

Call for Research Participants: 2014 State of Community Management

January 21, 2014 By Maggie Tunning

It's that time of year again! Today we’re excited to kick off the 2014 State of Community Management research - our annual research initiative which focuses on community maturity assessment and will explore the questions: How are communities performing? What are the standards and strengths of … [Read more...]

Guest Post: Social Business Trends for 2014 from Scott Hebner

January 13, 2014 By Jim Storer

Last week Scott Hebner, VP of Social Business Solutions at IBM, came in to facilitate a discussion with TheCR Network members about trends for social business in 2014. Here is a guest post from Scott on the subject. Social Business in 2014 – An Entirely New Way to Work Social has transformed … [Read more...]

Building Value: Articulating the Power of Community Management

January 7, 2014 By Jim Storer

Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]

Announcing the State of Community Management Toolkit

December 11, 2013 By Jim Storer

By Shannon DiGregorio, Relationship Manager at The Community Roundtable The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research … [Read more...]

Announcing The 2013 State of Community Management Research

June 19, 2013 By Leanne Chase

For the last few years, TheCR has been publishing an annual State of Community Management report, compiling and organizing the best of what we learn from our work with over 90 companies. This year we felt the time was right to extend that research into quantitative data that community teams could … [Read more...]

Investing In Community: 2013 State of Community Management

June 6, 2013 By Leanne Chase

Thanks to TheCR Network member and State of Community Management Advisory Board member Maria Ogneva for today's post. Every year The Community Roundtable releases the State of Community Report, which aims to educate businesses about the business of community management, as well as to give … [Read more...]

Inside TheCR Network: Putting Faces to Best Practices

May 9, 2013 By Leanne Chase

As we continue to advance the business of community we wanted to put faces and voices to some of the data we are collecting for our 2013 State of Community Management report.  Data is great but nothing really beats a more personal take on that data.  Add to that some real world tips that can be … [Read more...]

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