The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • TheCR Connect
        • TheCR Connect 2022
        • TheCR Connect 2021
      • Community Technology Summit
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

Lauren Klein on Community Leadership

May 4, 2020 By Shannon Abram

Lauren Klein Community Manager

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Matthew Radford, Ontario Medical Association

January 18, 2018 By Shannon Abram

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]

Why don’t executives take part in community?

June 14, 2017 By Ted McEnroe

best online community research resources

Executive engagement has long been considered a critical element of community growth. But getting executives to be truly involved in communities has been a tremendous challenge for community managers. So what’s keeping executives from jumping in, even when they think community is a critical … [Read more...]

Throwback Thursday – The Social Executive, or Easy Executive Engagement

August 25, 2016 By Shannon Abram

how to get executives to understand community

By Shannon Abram, The Community Roundtable We hear from too many community pros that they work tirelessly on programs, spend countless hours interacting and engaging with their community members, and even working to define and strategize around community strategy and roadmaps - only to be met … [Read more...]

Six Tips for Selling Social Media and Community to the C-Suite

August 9, 2016 By Amy Turner

Best Community Manager Resources

By Amy Turner, The Community Roundtable Need some help convincing executives why your organization needs to be more active in social media and community? TheCR Network spoke with Jaime Punishill and discussed practical strategies for selling these important social functions to the C-Suite. Set … [Read more...]

Who’s the most valuable group for your community engagement? (It’s not your CEO.)

July 6, 2016 By Ted McEnroe

Community superusers and subject matter experts

By Ted McEnroe, Director of Research and Training Who is the person you most need involved to create a successful online community (other than a full-time community manager)? It's not your CEO. Or anyone else in the C-suite. Our State of Community Management research finds that while … [Read more...]

My community is great! Why is it failing?

April 5, 2016 By Ted McEnroe

One possible reason? Because you're working in isolation. Learn to connect your community with your organization with Community Program Essentials! By Ted McEnroe, Director of Research and Training, The Community Roundtable You’ve probably been there at some point. You run (or are a member of) … [Read more...]

Executive Engagement in Three Venn Diagrams

March 15, 2016 By Shannon Abram

By Rachel Happe, Principal at TheCR I admit it, I’m a bit wonky. I really love Venn Diagrams, in part because I think most of the interesting things in life happen at intersections.  When I was asked to speak to a group of women about my online presence last week, I found myself using three Venn … [Read more...]

Three truths of successful communities – the SOCM2014 in review

February 22, 2016 By Ted McEnroe

successful communities

By Ted McEnroe, Director of Research and Training, The Community Roundtable The State of Community Management 2014 marked a major step in the evolution of the quantitative ways we were able to assess what worked in community management - and in successful communities. The prior year, the State of … [Read more...]

Maximilian Ebnother on Managing Cultural Differences

February 2, 2016 By Shannon Abram

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about What’s your best advice for someone just starting out in Community … [Read more...]

  • 1
  • 2
  • Next Page »
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter