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5 Critical Hiring Characteristics for Community Management Roles

February 18, 2022 By Shannon Abram

How to hire an online community manager

Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]

Critical Hiring Characteristics for Online Community Roles

June 4, 2021 By Shannon Abram

Looking at community job descriptions (download our CCC 2020 report for 30+ online community management job descriptions), it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community … [Read more...]

Understanding Community Roles and Responsibilities

February 5, 2020 By Shannon Abram

A lot has changed in the community landscape in the last few years. We've seen movement on the vendor side, increased executive support for community programs, and the continued maturation of community roles. ​To further explore some of these changes in community roles and responsibilities, we … [Read more...]

Community Management Skills That Matter: Technical

April 23, 2018 By Shannon Abram

community manager skills

Technical Community Management Skills: Designing and building effective communities Technical skills are unique in that they are most easily outsourced and often score lower than their true importance because not everyone on a team needs each specific skill. But as noted in our Community Careers … [Read more...]

What is a community manager?

March 14, 2018 By Shannon Abram

community manager skills

Community Manager is by far the most often cited and discussed role in the community space for a couple of reasons. First, in the past online communities were used primarily for tactical reasons, which often did not warrant more senior roles. Secondly, communities were often run by ‘lone wolf’ … [Read more...]

Join TheCR Team: Community Research Analyst Wanted

January 3, 2018 By Shannon Abram

Join TheCR Team

Do you love digging into data to discover the story it tells? Are you comfortable questioning assumptions? Do you enjoy debating what something means? Are you fascinated by human behavior and how it impacts decisions and organizations? Does working in an emerging industry excite … [Read more...]

Are you our next community management fellow?

August 3, 2017 By Hillary Boucher

I am thrilled to announce that we are hiring a new community management fellow for TheCR Network. "What?!" you're saying, "But you just hired, not one, but two back in January!" Well, dear reader, you're right, and spoiler alert: they were so awesome they have both moving onto full-time roles on … [Read more...]

Community Jobs Round-Up 4/28/17

April 28, 2017 By Shannon Abram

how to get a community management job

Every week we share a list of new community management and social media jobs – usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). I also wanted to share some of my favorite community reads from this week: If you … [Read more...]

Community Jobs Round-up – 04/14/17

April 14, 2017 By Shannon Abram

Community manager job alerts

Every week we share a list of new community management and social media jobs – usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). This week as a special bonus posting we’re featuring an open role with TheCR team – a … [Read more...]

Community Jobs Round-up – 04/07/17

April 7, 2017 By Shannon Abram

  Every week we share a list of new community management jobs - usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). This week as a special bonus posting we're featuring an open role with TheCR team - a … [Read more...]

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