After a two-year hiatus, we are thrilled to welcome our community audience back to Boston for a one-day, exclusive customer community summit. This all-inclusive experience will take place at Convene Boston on Wednesday, June 15, 2022. This event is designed for community professionals working with … [Read more...]
Welcome to the 2020 Connect Technology Track
This is a guest post by Technology Track Chair, Jillian Betjlich. If there was ever a year for technology to demonstrate its reach, 2020 has been that year. Amidst chaos and confusion, technology has been a common denominator allowing us to connect, engage, and collaborate with individuals … [Read more...]
(Roundtable) Imagining The Platform Of The Future
What do you really want, or need, from a community platform? While it may feel like an idealistic topic, it's important to know what we want from community platforms in order to ask for it. So, we wanted to explore just that. On this call, we're going to open up space to discuss what we all … [Read more...]
Conversations with Community Managers – Lili McDonald on Being Comfortable with Community Technology
Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]
Jump Up & Jive Meet Up
This is a monthly user group meet up for members who use Jive-n/Aurea hosted by TheCR and our volunteer group leaders. Our member leader for 2020 is @Peter Broadley. We meet on the second Wednesday of the month to network, share best practices, and to problem-solve challenges. The agenda and … [Read more...]
Webinar: Best Practices for Evaluating Online Community Platforms
Each month our community manager extraordinaire, Kelly Schott, shares a behind the scenes look inside TheCR Network. She’ll explore the research, programming and professional development available exclusively to Network members and highlight best practices for community … [Read more...]
Matthew Radford, Ontario Medical Association
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]
Online community platforms: Feel the meh.
The rise of communities as a powerful tool for behavior change has brought with it no shortage of new platforms and technology. There are large enterprise level platform providers, smaller niche offerings, community offshoots of major social and CRM platforms, and hybrid community-collaboration … [Read more...]
TheCR’s Community Platform Requirements Library & Vendor Comparison Tool
Do you need to evaluate community platforms? Are you being asked to justify your existing platform? Are you looking at platform gaps but are not sure you are thinking of everything? The Community Roundtable has collaborated with our members to develop two new tools to support this work: The … [Read more...]
SOCM Fact #11 – Good communities plan now for a mobile engagement future
By Ted McEnroe, Director of Research and Training Organizations are changing. We're on the move. We work remotely. We rely more and more on smaller devices. And our communities aren't keeping up. In the State of Community Management 2016 survey, we introduced two new questions for community … [Read more...]
