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Conversations with Community Managers – Lance Yoder and John L. Moore on Workforce Collaboration

December 17, 2020 By Shannon Abram

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Community Case Studies, Community Management Best Practices, Community Manager Role, TheCR Podcasts
cerner, collaboration, digital transformation, digital workplace, office 365, podcast, yammer

Conversations with Community Managers – Esha Singh on Empowering Members

December 6, 2020 By Shannon Abram

esha-singh-workday

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

TheCR Podcasts
customer experience, cx, Esha Singh, podcast, product management, ROI, workday

Engagement That Scales Podcast – Episode #17 – Perry Hewitt on the Tension Between People and Technology

November 5, 2020 By Shannon Abram

In episode #17 Rachel Happe and Perry Hewitt talk about the tension between people and the technology they use, using gaming to inform business models, digital collectibles, and intrinsic motivators in marketing. Listen now: Prefer Video? Watch Episode #17 now. About Perry … [Read more...]

ETS Podcast
engagement that scales, ets, perry hewitt, podcast, rachel happe, technology

Engagement That Scales Podcast – Episode #15 – Nilofer Merchant on Onlyness

October 20, 2020 By Shannon Abram

In episode #15 Rachel and Nilofer Merchant chat about the challenge of getting all voices to count in a world where diverse voices are so desperately needed. Listen now: Prefer video? Watch Episode #15 Featuring Nilofer Merchant From the Conversation: About Nilofer … [Read more...]

ETS Podcast
engagement that scales, nilofer merchant, podcast, rachel happe

Engagement That Scales – Episode #14 – Marjorie Anderson on What Community Management Needs Now

October 9, 2020 By Shannon Abram

In episode #14 Rachel and Marjorie Anderson talk about taking community programs to the next level and what’s next for community managers on their career paths. Listen Now: Prefer Video? Watch Episode #14 Featuring Marjorie Anderson More About Marjorie Anderson Marjorie Anderson … [Read more...]

ETS Podcast
engagement that scales, marjorie anderson, podcast, rache happe

Engagement That Scales Podcast – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership

October 2, 2020 By Shannon Abram

Scott Monty

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]

ETS Podcast
engagement that scales, podcast, rachel happe, Scott Monty

Engagement That Scales – Episode #13 – Scott Monty on the Lather, Rinse, Repeat Problem in Leadership

September 25, 2020 By Shannon Abram

Scott Monty

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #13 Rachel and Scott Monty talk about how constant change in leadership negatively impacts employee engagement, the shift from historic communication styles to digital environments, and the effect … [Read more...]

Engagement That Scales
communications, engagement that scales, executive engagement, ford, loyalty, podcast, rachel happe, Scott Monty, social media, trust

Conversations with Community Managers – Elizabeth Kohler on Engaging Online Learners

July 20, 2020 By Shannon Abram

Elizabeth Kohler Community Manager

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Community Case Studies, Community Management Best Practices, Technology, TheCR Podcasts
Aurea, best practices, collaboration, jive, learning, online learning, podcast, Social Learning

Engagement That Scales – Episode #12 – Charlene Li on the Difference Between Leading and Managing

June 20, 2020 By Shannon Abram

Charlene Li

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #12 Rachel and Charlene Li about the difference between a leader and a manager, and how executives can only affect real change through dynamic leadership. Listen now: Prefer video? Watch … [Read more...]

ETS Podcast
Charlene Li, engagement that scales, leadership, podcast, rachel happe

Engagement That Scales Podcast – Episode #10: Christian Rubio on Building Community

June 5, 2020 By Shannon Abram

Christian Rubio

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #10 Rachel and Christian chat about the power of online communities to connect people who need to find each other. Listen Now: Prefer Video? Watch Now: … [Read more...]

ETS Podcast
engagement that scales, podcast

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