Communities have an immense cross-functional impact, but the State of Community Management 2018 also showed us how far that impact goes. Not only are community professionals responsible for the community and engagement, but individuals across organizations are increasingly responsible as well. What … [Read more...]
The Hidden Work of Community Teams
Community management work is evolving along with roles - and evolving rapidly. As all communications become networked, community engagement and management is a discipline that everyone needs to cultivate to be successful. I've long said that community management is the future of all management - … [Read more...]
The Cross-Functional Impact of Communities
Executives are struggling with how to rapidly transform their organizations. There is so much that needs to be addressed and so quickly, that it's challenging to know where to start.Communities point to a possible approach. Community impact is broad and deep Communities are reaching the breadth … [Read more...]
SOCM2018: Communities Empower Individuals
Communities enable human potential I believe in the power of communities to enable human potential. To thrive, we all need support and challenge. We often receive those messages best from our peers. What does it mean to thrive? To me, that means we continuously learn and apply what we are … [Read more...]
Communities are Change Agents
Resiliency and the ability to change quickly are becoming key competencies for all organizations as new technologies create rapidly changing market conditions. Organizations need to acquire and apply new knowledge faster, and the more traditional learning and professional support mechanisms cannot … [Read more...]
The State of Community Management 2018 Webinar
The Community Roundtable and Higher Logic are excited to present this in-depth look at the State of Community Management 2018 report on Wednesday, May 23, 2018, at 1pm ET. This year, we explored three key themes based on market trends: 1. Are communities acting as change … [Read more...]
The State of Community Management 2018 Report: Communities Accelerate Organizational Transformation
The State of Community Management 2018 is here and we could not be happier to share it with you. This ninth State of Community Management report includes data from 383 companies that represent a variety of industries as well as both internal and external communities. This year's research … [Read more...]
Save the Date: The State of Community Management 2018 is Coming in May
Update: The SOCM 2018 is now availble for download Next month we will publish our ninth edition of the State of Community Management (SOCM). When we released the first SOCM in 2010 community management was largely an undocumented niche role to a strategic professio n and a … [Read more...]
Want Insights? The State of Community Management 2018 Survey is Open!
Update: The SOCM 2018 survey is now closed, and the report is available for download. This year, our research working group had some big questions on their minds as we developed The State of Community Management 2018 survey, including: Community programs seem to be getting more influence … [Read more...]
What is the State of Community Management?
The State of Community Management is our annual research platform that tracksthe performance of communities and community management across the eight competencies of the Community Maturity Model. The SOCM first launched in 2010 and we have published an updated report based on new research. Each … [Read more...]
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