Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Shannon Abram as she chats with Rachel Happe, Principal and Co-Founder of The Community Roundtable, and Peter Broadley, Manager, Community Development and Engagement … [Read more...]
Q&A from the SOCM 2019 Webinar
Missed the SOCM 2019 webinar? Access the Archive here. During the SOCM 2019 the audience asked GREAT questions. In case you missed the webinar or were too engrossed in the slides to check out the chat, we've saved the Q&A for you. We even added in some answers to questions we didn't get to … [Read more...]
Peter Broadley, CSA Group
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Be Heard! The 2019 State of Community Management Research is now open.
There are A LOT of changes going on in the community industry right now. From some amazing data in last year's research to some exciting trends to strategic interest from new verticals like government, education, and NGOs. Industry research like the State of Community Management matters more than … [Read more...]
Community Management is Becoming Everyone’s Job
Communities have an immense cross-functional impact, but the State of Community Management 2018 also showed us how far that impact goes. Not only are community professionals responsible for the community and engagement, but individuals across organizations are increasingly responsible as well. What … [Read more...]
The Hidden Work of Community Teams
Community management work is evolving along with roles - and evolving rapidly. As all communications become networked, community engagement and management is a discipline that everyone needs to cultivate to be successful. I've long said that community management is the future of all management - … [Read more...]
The Cross-Functional Impact of Communities
Executives are struggling with how to rapidly transform their organizations. There is so much that needs to be addressed and so quickly, that it's challenging to know where to start.Communities point to a possible approach. Community impact is broad and deep Communities are reaching the breadth … [Read more...]
SOCM2018: Communities Empower Individuals
Communities enable human potential I believe in the power of communities to enable human potential. To thrive, we all need support and challenge. We often receive those messages best from our peers. What does it mean to thrive? To me, that means we continuously learn and apply what we are … [Read more...]
Communities are Change Agents
Resiliency and the ability to change quickly are becoming key competencies for all organizations as new technologies create rapidly changing market conditions. Organizations need to acquire and apply new knowledge faster, and the more traditional learning and professional support mechanisms cannot … [Read more...]
The State of Community Management 2018 Webinar
The Community Roundtable and Higher Logic are excited to present this in-depth look at the State of Community Management 2018 report on Wednesday, May 23, 2018, at 1pm ET. This year, we explored three key themes based on market trends: 1. Are communities acting as change … [Read more...]
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