One of the hardest aspects of community management is the negative energy that can be directed your way when a member is unhappy. It's common to grow weary and frustrated with the unwelcome behavior of many users, and it can feel like there is nothing you can do about it. Luckily, there are … [Read more...]
Behavior Modeling: Setting a Good Example in Your Community
What is behavior modeling and how does this affect sentiment in communities? First, let's explore behavior mirroring. Do you ever notice how some of us tend to take on the quirks and mannerisms of others – or mimic each others words? This behavior is known as mirroring in which we subconsciously … [Read more...]
The power of an award-winning dashboard
Each year, we celebrate excellence in community through our Community Leadership Awards. These awards are The Community Roundtable's way of recognizing the dedicated individuals and organizations who are doing innovative, mission-critical work in our industry. Nichol Goldstein, Senior Community … [Read more...]
4 Ways Engagement Benefits Communities
The most effective communities strike the balance of a well-crafted shared value. Communities help individual members feel seen and heard. That potent combination leads to members feeling empowered and more likely to engage; they ask more questions, problem-solve, and tackle leadership initiatives … [Read more...]
Your Community’s Impact: How To Measure It
By: Morgan Wood, Head of Community at Hivebrite. Note: This guest post is sponsored content from Hivebrite. Learn more here. Building trust and growing your community requires communicating your impact, but measuring impact isn't always straightforward. Your choice of success metrics … [Read more...]
Using metrics to understand community growth and business impact
Note: This guest post is sponsored content from Common Room. Learn more here. As community leaders dive into 2023, we want to offer them ideas for showcasing the impact their work has on the business. Aligning on the right metrics with stakeholders is a great place to begin. If you’re … [Read more...]
Benchmarks and actions for building better communities
Note: This guest post is sponsored content from Common Room. Learn more here. In November, we published our first 360: Community-Led Growth Report from Common Room. The report offers insights and actionable next steps based on 141 communities at various stages of longevity, maturity, and growth … [Read more...]
3 Community Trends We Noticed in 2022
We won’t give you another version of Spotify wrapped, but this is the time of year where one can’t help but reflect on what occurred in yet another historic year. What we’d like to share with you today are three community trends that we most look forward to exploring more of next … [Read more...]
5 Reasons Using Internal Talent is Good for Community
Community managers tend to reside at the intersection where creatives and strategics meet, and as a result, they can sometimes take on too much on their own. When that happens, burnout isn't far behind, but it doesn't need to be. Why? Most community managers have a huge untapped resource at their … [Read more...]
5 Tips for Launching an Advocacy Program
There's no better feeling than knowing someone has your back. Your community can get those same warm fuzzies with an advocacy or leadership program. No formal leadership or community advocacy program in place? It's time to consider starting one. What's an advocacy program? The easiest way to … [Read more...]
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