Community Management Business Skills: Integrating community into the organization Not surprisingly, the value of community management business skills grows as community managers more effectively integrate their communities with their overall organization. Directors of Community are … [Read more...]
Community Management Skills That Matter: Technical
Technical Community Management Skills: Designing and building effective communities Technical skills are unique in that they are most easily outsourced and often score lower than their true importance because not everyone on a team needs each specific skill. But as noted in our Community Careers … [Read more...]
Community Skills in Internal vs. External Communities
In The State of Community Management, our comparison of internal and external communities described them as “similar, but different.” That holds true for internal and external community professionals as well. Our research finds that, when you focus on active members, the engagement profile of … [Read more...]
Community Management Skills That Matter: Content
Content: Ensuring the community is generating value Community Managers place the highest relative value on content skills, although all three key roles give writing and communication high marks. Community managers’ content skills are focused on the development and production of community content … [Read more...]
Community Management Skills That Matter: Strategy
Strategy: Proving the value of community Strategic skills are the most valued skillset across all community roles, and community strategy development is the most valued of the 50 skills in the Community Skills Framework. For community professionals, this demonstrates the constant need to assess … [Read more...]
Community Career Profiles: The Director of Community Role
By Shannon Abram, Relationship Manager at The Community Roundtable. Directors of community are responsible for community programs – strategy, governance, team management and budgets. Not every community has a director – instead, a functional executive often takes on these responsibilities. … [Read more...]
What is a community manager?
Community Manager is by far the most often cited and discussed role in the community space for a couple of reasons. First, in the past online communities were used primarily for tactical reasons, which often did not warrant more senior roles. Secondly, communities were often run by ‘lone wolf’ … [Read more...]
Community Hiring Is Not Keeping Up
Community management skills are increasingly required for all management roles. That has not resulted in a corresponding increase in community hiring. Communities Are Now Strategic Executives finally see communities as intriguing options for solving their organization’s hairiest issues - from … [Read more...]
Community management salaries are on the rise
Happy Community Manager Appreciation Day, everyone! We enjoy CMAD as a chance to recognize the hard work thousands of community professionals do every day. But thank yous don't pay the bills. That's why this year for CMAD, we wanted to see how salaries for community professionals were … [Read more...]
CMGRs are Entry-Level? Not Anymore.
By Shannon Abram, The Community Roundtable. With the SOCM 2016 survey fully launched we have just one CCC fun fact left for you - and it's probably something you've known for a while. CCC Fun Fact #8: Community management isn't "entry-level" - the average community manager has more than 12 years … [Read more...]
