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Community Management Skills That Matter: Engagement

April 3, 2018 By Jim Storer

Community Skills Engagement

Engagement: The day-to-day lifeblood of communities Engagement skills are likely what comes to mind when one pictures the life of “typical” community manager, and these daily skills are indeed what helps communities form and grow. Engagement skills are a core community management skills family for … [Read more...]

Community Management Skills That Matter: Strategy

March 28, 2018 By Jim Storer

community skills strategy

Strategy: Proving the value of community Strategic skills are the most valued skillset across all community roles, and community strategy development is the most valued of the 50 skills in the Community Skills Framework. For community professionals, this demonstrates the constant need to assess … [Read more...]

Building A Skill-Based Community Manager Job Ad

March 22, 2018 By Jim Storer

community manager skills

A quick search on LinkedIn finds more than 1,000 jobs with “Community Manager” in the title at any given moment. Subtract the ones about property management, and add in “Online Community”, “Community Specialist” and a dozen other terms and you are left with several hundred job descriptions — not two … [Read more...]

Meet TheCR: Jessica Reid, Community Management Fellow

February 28, 2018 By Hillary Boucher

jessica reid community management fellow

If you're a member of TheCR Network you may have met Jessica Reid, our new community management fellow. Maybe met her earlier this month at a dinner in NYC and others may have met her on Roundtable calls, in the weekly Work Out Loud discussions or at virtual Happy Hour on Thursday afternoons. I … [Read more...]

Sneak Peek: What’s Coming in The State of Community Management 2018

February 26, 2018 By Kelly Schott

Community manager stats

While this is our ninth year of research for the State of Community Management (SOCM), it is a lot of community practitioners’ first research rodeo. As we do every year, we have taken a look at some of the data that we’ve garnered from the first 100 or so survey participants and gotten a glimpse … [Read more...]

Understanding Patterns in Community Maturity

January 29, 2018 By Jim Storer

how to build community

The Community Maturity Model helps community professionals assess the maturity of a community in the eight competencies and helps illustrate indicators of progress. Understanding these known patterns in community maturity will not only help you advance your program based on proven research but also … [Read more...]

Community Engagement Resource Bundle

January 3, 2018 By Jim Storer

How to improve online engagement

If I had a nickel for everytime someone said, "Really, I didn't know you could find THAT in TheCR Network!" I'd have a really big pile of nickels. So, in an attempt to peek behind the proverbial curtain I wanted to share a look at one of the most used parts of the Network - our resource … [Read more...]

TheCR Network Year In Review 2017 Infographic

December 14, 2017 By Hillary Boucher

Best community consulting agency

It's the most wonderful time of year.  The candles, and the lights and the festive drinks and tasty food. And celebrating your traditions with loved ones. That is all very wonderful. Also pretty wonderful? Getting to look back at the amazing year we had inside TheCR Network. Our members are … [Read more...]

2017 Wrap-up: Communities in Transition

December 7, 2017 By Rachel Happe

2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been … [Read more...]

Save the Date! TheCR Connect 2018 is Next October!

November 29, 2017 By Jim Storer

Community Manager Conference

Imagine me sharing this news while standing on my desk, jumping up and down: TheCR Connect 2018 will take place on September 30 - October 2, 2018. Hooray! And even better news? You can lock in 2017 pricing (and use up any 2017 budget you might have leftover!) Here's what attendees said about … [Read more...]

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