If I had a nickel for everytime someone said, "Really, I didn't know you could find THAT in TheCR Network!" I'd have a really big pile of nickels. So, in an attempt to peek behind the proverbial curtain I wanted to share a look at one of the most used parts of the Network - our resource … [Read more...]
TheCR Network Year In Review 2017 Infographic
It's the most wonderful time of year. The candles, and the lights and the festive drinks and tasty food. And celebrating your traditions with loved ones. That is all very wonderful. Also pretty wonderful? Getting to look back at the amazing year we had inside TheCR Network. Our members are … [Read more...]
2017 Wrap-up: Communities in Transition
2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been … [Read more...]
Save the Date! TheCR Connect 2018 is Next October!
Imagine me sharing this news while standing on my desk, jumping up and down: TheCR Connect 2018 will take place on September 30 - October 2, 2018. Hooray! And even better news? You can lock in 2017 pricing (and use up any 2017 budget you might have leftover!) Here's what attendees said about … [Read more...]
Working Out Loud and Community Management
Note: This post was originally published here. Working out loud (WOL) is essentially any behavior where you share your work transparently with a network of people. That network can be as small as a work team and as large as the Intranet. From my perspective, it is the act of sharing done … [Read more...]
Best Advice for Online Community Moderation
Last week, we asked members of our linkedin group to share their best advice for online community moderation. The responses we got were so good I wanted to share them back here. Not a member of our linkedin group? Join us! Online community moderation Tip #1 - Be polite Be polite and make sure that … [Read more...]
Graduation, or Three Things I Learned as a TheCR Fellow
Note from Hillary: I'm thrilled to share this guest blog post from one of our current community management fellows who is wrapping up her training time as a TheCR Fellow and looking for a new community management role. On my first day as a TheCR Fellow, the team asked me to take a quiz to … [Read more...]
Community Hiring Is Not Keeping Up
Community management skills are increasingly required for all management roles. That has not resulted in a corresponding increase in community hiring. Communities Are Now Strategic Executives finally see communities as intriguing options for solving their organization’s hairiest issues - from … [Read more...]
TheCR Network FAQs, or Why Should I join TheCR Network?
I field a ton of questions about TheCR Network, and while it's easy to point people to our awesome descriptions on the site, there is a certain je ne sais quoi that is lost in a link. I sat down over the weekend and wrote up five things that make TheCR Network an unparalleled community management … [Read more...]
TheCR Connect: Key Priorities for Community Management in 2017
What’s on the Minds of Community Program Owners? There are a lot of changes going on in community management right now. These changes include technology, level of strategic attention, measurement sophistication, collision with other disciplines, and community roles and career options. This week, … [Read more...]
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