Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]
Seven Perfect Gifts for Community Managers
My favorite blog post of the year is the one where I get to pretend to be Oprah. Sadly, there is not a brand new car under your seat, but we've pulled together a list of our seven favorite products that would make perfect gifts for the community manager in your life. Read on for more info and links … [Read more...]
How to Think About #thankitforward, or On Building Community
Building community -- no matter your end goal -- depends on gratitude and reciprocity. We're also participating in a round of #thankitforward inside TheCR Network, and I wanted to share how we a running a fun little exercise for our members with all of you. Maybe it will work in your community … [Read more...]
How do I thank just three people? Well, I don’t.
Every year I sit down to think about three people that have impacted my year for #thankitforward and every time it's impossible. I am so grateful to work on a team of fun, passionate, hard-working people. It truly makes my job a joy. And beyond that, I get to spend my days interacting with … [Read more...]
Kicking off #ThankitForward 2017
For the fifth year in a row (seriously!) our team is practicing our tradition of #ThankitForward - thanking the people in your life (personally and professionally) who have made a difference in your year by letting them know. And today it seems like this small act of gratitude and kindness will go … [Read more...]
Announcing the Winners of TheCR Awards 2017
Last week I had the honor of announcing the winners of TheCR Awards 2017. TheCR Awards recognize excellence in community management across four categories including, Outstanding ROI, Best Community Design Element, Winning Welcome Wagon, and Best Recognition & Reward Program. Members of TheCR … [Read more...]
A (Not So Brief) History of Community Management Resources
True story - when my brother was 14 he came into my room and said, "Shannon! Have you ever heard of the band Led Zepplin?!" It was 1999. With a completely straight face, I replied, "No! Are they any good?" He then went on to sing their praises (and rightly so, Fool in the Rain is in my top … [Read more...]
TheCR Holiday Gift Guide 2016: Gifts for Community Managers
It's that time of the year again! The snow is falling (in Boston, at least!), pumpkin spice is everywhere and holiday music has taken over the radio. We're continuing our December tradition of providing a short gift guide of toys and treasures that the community manager in your life might … [Read more...]
Community people make it possible – #thankitforward
Hard to believe, but it’s Thanksgiving again. It’s a year of milestones and changes for those young and old in my life. My daughter graduated kindergarten and headed into 1st grade. Just this month, I lost one aunt to cancer at 81 while the other told me she was getting remarried at … [Read more...]
TheCR Connect 2016 – By The Numbers Recap
It's no secret we're sort of data nerds over here - I mean have you seen the SOCM lately? Here's something you might not know though - numbers aren't my favorite thing - but I've never met an infographic I didn't like. (Longtime readers might remember our brief infatuation with … [Read more...]
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