The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

TheCR on the Road: Sitrion Collective and Lithium LiNC

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Today Rachel and I are heading to Orlando for Collective 2014, and next week Jim, Hillary and Jillian will trek to the West Coast and visit San Francisco for Lithium’s LiNC. It's exciting to get some of our team out on … [Read more...]

Friday Roundup: J.Boye Recap Edition

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We kicked off an exciting May of travel by tagging along with Rachel as she attended the J.Boye Web & Intranet Conference in Philadelphia. Rachel, along with three TheCR Network members, presented at the … [Read more...]

Community Maturity and Measurement are Linked

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We have been overwhelmed by the response to the State of Community Management 2014! We love hearing everyone's take on the data, so please keep your tweets, blog posts, articles and reviews coming. This week I'm … [Read more...]

TheCR Network Sneak Peek: April 2014 Wrap-Up

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By Hillary Boucher, Community Manager at The Community Roundtable. I'm really not ready for April to be over. Can I get an extension on this month? Ha! I guess I better just keep moving forward. Part of the reason that April flew by was because we launched State of Community Management 2014 this … [Read more...]

Friday Roundup: The SOCM 2014 Edition

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After months of surveys, number crunching, chart perfecting and copy editing the State of Community Management 2014 was finally released this week! It feels a little bit like our baby bird has flown the nest - but we … [Read more...]

Friday Roundup: Happy Anniversary to Us

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This week we were lucky enough to celebrate our fifth anniversary! We gathered with good friends and members at the Summer Shack in Cambridge, MA (the site of some of the very first TheCR Lives!) and shared … [Read more...]

Podcast: Community Chat with Nancy White

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. When we started thinking about ways to celebrate our five year anniversary we kept coming back to the idea of how community has changed in the last few years. A handful of of people have been early champions for … [Read more...]

Interview with a Community Veteran – Michael Pace

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our last interview with a community veteran is with one of our earliest members and most vocal supporters - Michael Pace. Michael has worked tirelessly to advance the ideas and practice of community customer support … [Read more...]

Podcast: Community Retrospective – Part Two

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. To celebrate our 5th anniversary I spent an afternoon with our founders, Jim Storer and Rachel Happe discussing the history of The Community Roundtable, how community management has evolved in the last five years and … [Read more...]