The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

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The Library: Exclusive Community Resources by Subscription

For thousands of community management professionals, The Community Roundtable is an invaluable source of industry information, best practices, and proven research. And now for the first time, you can get broad access to The Community Roundtable's ground-breaking research, in-depth content, and … [Read more...]

How to Improve Tactical Online Engagement

Sounds like you have a community – but you’re not integrating that community with its environment. A community in this scenario is like a flower in a small pot. It can survive, and even grow a little, but eventually, if it is to grow to its fullest potential it needs to be able to spread its … [Read more...]

TheCR Connect 2017

Telling Your Community Story 2017 Speakers Judi Cardinal Community Strategist, Akamai Going Global: Telling Your Community Story to a Global Audience Aaliyah Miller Senior Communications Consultant, Aetna How Aetna is Using LinkedIn to Shape their Story & Engage … [Read more...]

Announcing the Winners of TheCR Awards 2018

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I am so thrilled to share this news: last night we announced the winners of the third annual TheCR Awards, including innovative community leaders from nCino, CSA Group, Steelcase and Qualtrics. These community management awards recognize excellence in community management across five categories: … [Read more...]

What are the skills of a community manager?

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The online community management space has come a long way, but the Community Manager role still has the widest variation in responsibilities, compensation and reporting level. Community Managers in the Organization Community managers in our research work predominantly for corporations … [Read more...]

How to scale your community program: TheCR Library

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The State of Community Managment 2018 report is very clear on the demands made on community managers. 47% of community teams are consulting on project work, 43% are responding to training requests, and 32% are accommodating coaching needs while only 8% of community teams report that they are … [Read more...]

Community Management Skills That Matter: Engagement

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Engagement: The day-to-day lifeblood of communities Engagement skills are likely what comes to mind when one pictures the life of “typical” community manager, and these daily skills are indeed what helps communities form and grow. Engagement skills are a core community management skills family for … [Read more...]