The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Search Results for: gamification

The NEW Community Manager Handbook

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The NEW Community Manager Handbook started as a series of twenty-one interviews with community leaders from organizations like Analog Devices, Inc, Easterseals, Microsoft, PTC Software, the Canadian Partnership Against Cancer, the World Bank Group, and many more. The conversations, led by Anne … [Read more...]

The New Community Manager Handbook

Download the Handbook We first published The Community Manager Handbook in Spring 2015. Pre-TikTok. Pre-Ted Lasso. Pre-COVID-19. The community world has changed a lot since then. Community technology vendors have come and gone or merged. People just starting their community careers seven … [Read more...]

Community Leadership Awards 2021

Designed to recognize the best in a variety of community management categories, the Community Leadership Awards, recognize outstanding achievements in community and collaboration. The Community Leadership Awards 2021 were presented virtually on Monday, December 13th. You can learn more … [Read more...]

State of Community Management 2021

Now in its 12th year, our annual State of Community Management report provides strategic ideas and tactical benchmarks for global community management professionals. The SOCM 2021 explores the state of the community management industry through the lens of the eight competencies in the Community … [Read more...]

Community Case Study: Heifer International

Using Gamification to Increase Engagement Heifer International is a global nonprofit with a mission to end hunger and poverty while caring for the Earth. For 75 years, they have provided resources and training to improve the lives of those who struggle daily for reliable sources of food and … [Read more...]

Community Profiles

Thank you for taking the time to share your career profile with us! Please let us know if you have any questions! —ENGAGEMENT SKILLS​— Listening & Analyzing​ Response & Escalation ​ Moderation & Conflict Facilitation ​ Promoting Productive Behaviors ​ Empathy & … [Read more...]

TheCR Awards 2020

Designed to recognize the best in a variety of community management categories, TheCR Connect Awards recognize outstanding achievements in community and collaboration. Community MVP The “Community MVP” award recognizes excellence in community management. Community MVP … [Read more...]