How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]
Throwback Thursday – Building Your Community
By Amy Turner, The Community RoundtableA community is only as successful and effective as the people who are part of it. When first starting out, or perhaps re-energizing and re-building a stale community, how do you build a strategy and lay the foundation for a successful one?We've compiled … [Read more...]
Throwback Thursday: The Ins and Outs of a Community Roadmap
By Shannon Abram, The Community RoundtableIf you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]
Throwback Thursday – Community Engagement Drivers
By Shannon Abram, The Community RoundtableThe one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]
Community Best Practices: The Benefits of Starting Small
If you are starting a community today – you are both blessed and cursed by history. Years of research and community development today offer more advice than ever on the best practices of community. But the growth of online communities generally can also set expectations that new communities should … [Read more...]
Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens
Guest blog post by Chris Catania, Online Community Manager at Walgreens.This post originally appeared at www.christophercatania.com.When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]
Friday Roundup: Building Connections
By Shannon DiGregorio, Relationship Manager at The Community Roundtable.Build month at The Community Roundtable is past its halfway point - I've had a great time thinking about all the ways we build our communities. This week we looked specifically at building connections - not just connections … [Read more...]
Building Reputation: Your Reputation Lives Forever [Infographic]
By Shannon DiGregorio, Relationship Manager at The Community Roundtable.This week we've been thinking about building reputation as a trusted expert in social and community matters. Equally important is the reputation that your brand has online - and as an extension of that the online … [Read more...]
Building Reputation: Becoming a Social Strategist
By Shannon DiGregorio, Relationship Manager at The Community Roundtable.For many social media and community practitioners being viewed as an expert in something that everyone thinks they are great at (social media) can be a real challenge. Just because someone loves Instagram or has 500 friends on … [Read more...]
Building your Community Approach
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]
