The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • Who we are
    • Our Values
    • Our Team
    • Our Clients
      • Client Success Stories
      • Member Advisory Board
    • Community Leadership Awards
      • Community Leadership Awards 2021
      • TheCR Awards 2020
      • TheCR Awards 2019
      • TheCR Awards 2018
      • TheCR Awards 2017
    • Careers
  • What we do
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • The Social Executive
    • Research
      • The State of Community Management
        • SOCM 2022
        • SOCM 2021
        • SOCM 2020
      • Community Careers and Compensation
      • The Community Manager Handbook
        • 2022 Edition
        • 2015 Edition
      • The Social Executive
      • Special Reports
    • Training and Events
      • Upcoming Events
      • TheCR Connect
        • TheCR Connect 2022
        • TheCR Connect 2021
      • Customer Community Summit
        • Tech Thursdays 2021
        • Community Solutions Showcase
      • Training
      • Resource Bundles
    • Resources
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Engagement That Scales Podcast
      • Community Management Jobs
        • Job Board
        • CMGR Profiles
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Who we serve
    • Resources for Community Managers
    • Community Program Owners
    • Community Executives
  • TheCR Network
    • Member Login
    • Join TheCR Network
    • Roundtable Call Library
  • TheCR Library
    • Subscriber Login
    • Subscribe to TheCR Library

Measuring Engagement and Culture: TheCR’s Community Engagement Framework

March 27, 2017 By Rachel Happe

Organizational change management an adoption

How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]

Throwback Thursday – Building Your Community

October 27, 2016 By Amy Turner

how to build an online community

By Amy Turner, The Community Roundtable A community is only as successful and effective as the people who are part of it. When first starting out, or perhaps re-energizing and re-building a stale community, how do you build a strategy and lay the foundation for a successful one? We've compiled … [Read more...]

Throwback Thursday: The Ins and Outs of a Community Roadmap

August 18, 2016 By Shannon Abram

Community Roadmap

By Shannon Abram, The Community Roundtable If you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]

Throwback Thursday – Community Engagement Drivers

August 11, 2016 By Shannon Abram

community engagement drivers

By Shannon Abram, The Community Roundtable The one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]

Community Best Practices: The Benefits of Starting Small

October 13, 2015 By Shannon Abram

If you are starting a community today – you are both blessed and cursed by history. Years of research and community development today offer more advice than ever on the best practices of community. But the growth of online communities generally can also set expectations that new communities should … [Read more...]

Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens

January 28, 2014 By Shannon Abram

Guest blog post by Chris Catania, Online Community Manager at Walgreens. This post originally appeared at www.christophercatania.com. When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]

Friday Roundup: Building Connections

January 24, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build month at The Community Roundtable is past its halfway point - I've had a great time thinking about all the ways we build our communities. This week we looked specifically at building connections - not just connections … [Read more...]

Building Reputation: Your Reputation Lives Forever [Infographic]

January 16, 2014 By Shannon Abram

online reputation sentiment analysis

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This week we've been thinking about building reputation as a trusted expert in social and community matters. Equally important is the reputation that your brand has online - and as an extension of that the online … [Read more...]

Building Reputation: Becoming a Social Strategist

January 14, 2014 By Shannon Abram

Community Strategist Role and Responsibilities

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. For many social media and community practitioners being viewed as an expert in something that everyone thinks they are great at (social media) can be a real challenge. Just because someone loves Instagram or has 500 friends on … [Read more...]

Building your Community Approach

January 6, 2014 By Shannon Abram

how to build online community

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]

  • 1
  • 2
  • Next Page »
Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Job Board
Community 101
Case Studies
Webinars
Upcoming Events

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Training and Events

RESOURCES BY AUDIENCE
Community Managers
Community Program Owners
Community Executives

QUICK LINKS
Blog
Newsletter
About TheCR Network
About TheCR Library
About TheCR Academy

LOGIN
TheCR Network
TheCR Library
TheCR Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter