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Measuring Engagement and Culture: TheCR’s Community Engagement Framework

March 27, 2017 By Rachel Happe

Organizational change management an adoption

How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]

Build
build, community manage, culture, culture change, engagement

Throwback Thursday – Building Your Community

October 27, 2016 By Amy Turner

how to build an online community

By Amy Turner, The Community Roundtable A community is only as successful and effective as the people who are part of it. When first starting out, or perhaps re-energizing and re-building a stale community, how do you build a strategy and lay the foundation for a successful one? We've compiled … [Read more...]

Build, Grow, Start, Throwback Thursday
build, Community, grow, start, throwback thursday

Throwback Thursday: The Ins and Outs of a Community Roadmap

August 18, 2016 By Shannon Abram

Community Roadmap

By Shannon Abram, The Community Roundtable If you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]

Throwback Thursday
build, eBook, resources, roadmap, SOCM, throwback, throwback thursday

Throwback Thursday – Community Engagement Drivers

August 11, 2016 By Shannon Abram

community engagement drivers

By Shannon Abram, The Community Roundtable The one of the most frequent questions we get from community managers is "How can I increase engagement in my community?" It's a great question - and one that has no single answer. Of course the variables that define every community - size, scope, … [Read more...]

Community Management Best Practices, Throwback Thursday
build, community engagement drivers, engagement, throwback, throwback thursday

Community Best Practices: The Benefits of Starting Small

October 13, 2015 By Shannon Abram

If you are starting a community today – you are both blessed and cursed by history. Years of research and community development today offer more advice than ever on the best practices of community. But the growth of online communities generally can also set expectations that new communities should … [Read more...]

Community Manager Handbook
best practices, build, building community

Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens

January 28, 2014 By Shannon Abram

Guest blog post by Chris Catania, Online Community Manager at Walgreens. This post originally appeared at www.christophercatania.com. When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]

Community Case Studies, Community Management Best Practices, Community Manager Role, Events, Member Posts, News
build, chris catania, guest post, walgreens, webinar

Friday Roundup: Building Connections

January 24, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build month at The Community Roundtable is past its halfway point - I've had a great time thinking about all the ways we build our communities. This week we looked specifically at building connections - not just connections … [Read more...]

About, Build, Community Management Best Practices, Community Manager Role
build, friday, links, news, roundup

Building Reputation: Your Reputation Lives Forever [Infographic]

January 16, 2014 By Shannon Abram

online reputation sentiment analysis

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This week we've been thinking about building reputation as a trusted expert in social and community matters. Equally important is the reputation that your brand has online - and as an extension of that the online … [Read more...]

Build, Community Management Best Practices
build, infographic, news, reputation

Building Reputation: Becoming a Social Strategist

January 14, 2014 By Shannon Abram

Community Strategist Role and Responsibilities

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. For many social media and community practitioners being viewed as an expert in something that everyone thinks they are great at (social media) can be a real challenge. Just because someone loves Instagram or has 500 friends … [Read more...]

About, Community Management Best Practices, Community Manager Role, Presentations, Strategy
build, career, Community, slideshare, social media, Strategy

Building your Community Approach

January 6, 2014 By Shannon Abram

how to build online community

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]

Build, Community Management Best Practices, Community Maturity Model, Resources, Strategy, Tools
2014, build, january, resources, Strategy, tools

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