How do you measure engagement? or culture? The state of the art in measuring engagement is to measure click-throughs. That’s not asking very much. And it certainly won’t get you to collaboration, co-creation or innovation. Far too often engagement is thought of as one specific activity and therefore … [Read more...]
Does your community culture make you a Lake Wobegon community?
By Ted McEnroe, Director of Research and TrainingI was reviewing data from the State of Community Management from the 2016 report when a data point caught my attention that wasn't part of the initial publication. Even at the Stage 1, our lowest level of community maturity, nearly half of … [Read more...]
The Link Between Communities and Culture Change
By Rachel Happe, Co-Founder, The Community RoundtableThis month, at JiveWorld, I presented Becoming a Community Ninja: 5 Secrets of Community Black Ops. One of those secrets was using communities to create culture change.Most organizations do not understand how powerful communities can be in … [Read more...]
Community Engagement Framework
The Work Out Loud framework is now the Community Engagement framework. Same great ideas, new community-focused titleBy Rachel Happe, Co-Founder & Principal, The Community RoundtableThis week is 'International Working Out Loud Week' or #wolweek - a week to highlight the growing practice of … [Read more...]
Culture and Community
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.After a month-long love fest highlighting our 5th anniversary and the release of the State of Community Management 2014 we are back to business as usual here on TheCR Blog. This month we're going to take on the … [Read more...]
Preview of Preliminary 2014 State of Community Management Results
By Maggie Tunning, Learning and Culture Manager at The Community Roundtable. We launched the 2014 State of Community Management survey a few weeks ago and can’t help ourselves to start sifting through the results. Last week we hosted a workshop for members of TheCR Network’s … [Read more...]
Your Cultural Fingerprint
I was speaking with Anne McCrossan of Visceral Business last week about socializing business processes and the cultural change management required to bring a more innovative, humane, and personal way of doing business to life. We were talking about the difficulties in articulating culture that can … [Read more...]
