Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
Building your Community Approach
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]
WestJet’s Christmas Miracle & The Power of Authenticity
By Shannon DiGregorio, Relationship Manager at The Community Roundtable Our watercooler was abuzz with conversations about the WestJet "Christmas Miracle" video. In addition to all admitting it got pretty dusty at our desks we marveled in the time and effort it took to pull of such a … [Read more...]
Friday Roundup – The News You Can Use Edition
By Shannon DiGregorio, Relationship Manager at The Community Roundtable It was a big news week here at The Community Roundtable. We announced our newest toolkit offering and discussed changes in TheCR Network for 2014. If you missed the news you'll find those links below as well as links to some … [Read more...]
Announcing the State of Community Management Toolkit
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research … [Read more...]
To the first folks on (community) dancefloor, thank you!
By Hillary Boucher, Community Manager at The Community Roundtable Sure it was easy to assign the Thank It Forward challenge, but so much harder to put pick my own three! Twitter has been a great way to say thank you to many and here are a few more #thankitforward shout-outs. Thank you … [Read more...]
Holiday Gift Guide: For the Community Manager in Your Life
By Shannon DiGregorio, Relationship Manager at The Community Roundtable It's that time of year! My inbox is full of (dangerous) sale emails and the mall is now a terrifying cross between Mad Max and my nightmares. In the spirit of getting into the spirit we've pulled together a list of items … [Read more...]
Friday Roundup – Let It Snow? Edition
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The weather people are predicting snow in Boston this weekend, which to me is a mixed blessing. I love the holidays, and growing up in New England a white December makes things a little more jolly. My commute is also from … [Read more...]
Thanking it Forward – Fostering an Attitude of Gratitude
By Rachel Happe, Co-founder of The Community Roundtable At The Community Roundtable we like to celebrate Thanksgiving instead of other end of the year celebrations. It both fits our ethos of articulating our thanks and it better fosters a sense of community than any gift ever could. We've been … [Read more...]
What Comes After Gratitude
By Hillary Boucher, Community Manager at The Community Roundtable If you've been following our Twitter handle you already know that we've been thinking a lot about reciprocity and going beyond the thank you. What happens next? How do you keep the momentum of gratitude and sharing moving … [Read more...]
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