In January we kicked off a brand-new program - the Community Manager Spotlight series. This was, in part, to really dig into all the different roles and titles that a "community manager" can occupy. Increasingly, we find our members are doing the work of a community manager, but often without the … [Read more...]
Mentor Match: The Good, Bad and the Ugly On Getting a Program Started
Guest post by Laura Brook, Director of Community Development at OneFPA.org and member of TheCR Network. Last year, I was at our annual conference catching up with a colleague who used to work with me at the Financial Planning Association (FPA). I shared with her that we were about to launch a … [Read more...]
Connecting Through Community
By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our great content experiment continues in February (read more about Janaury here) with a month-long focus on connecting through community. At first glance the idea of connecting through community is obvious - as a … [Read more...]
Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens
Guest blog post by Chris Catania, Online Community Manager at Walgreens. This post originally appeared at www.christophercatania.com. When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]
Introducing: Faces of Community Management
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Happy Community Manager Appreciation Day! We're excitedly following along with all the #CMAD activities today. In TheCR Network we're always surprised with how different our members are - in wonderful ways. It seems like … [Read more...]
Guest Blog Post: 5 Ways Your Community Can Be More Engaging and Still Keep Your Sanity!
Guest blog post by James LaCourte, Online Strategist and Community Manager at Blue Cross Blue Shield North Carolina. He blogs at The Gaspar and you can find him on LinkedIn. 5 ways your community can be more engaging and still keep your sanity! Community Manager Appreciation Day is here again … [Read more...]
Friday Roundup: Building Reputation
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build Month at The Community Roundtable continued this week with a look at how you can build reputation in social and community initiatives. Whether you're focused on becoming a social strategist or augmenting your skills … [Read more...]
Building Value: Articulating the Power of Community Management
Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
WestJet’s Christmas Miracle & The Power of Authenticity
By Shannon DiGregorio, Relationship Manager at The Community Roundtable Our watercooler was abuzz with conversations about the WestJet "Christmas Miracle" video. In addition to all admitting it got pretty dusty at our desks we marveled in the time and effort it took to pull of such a … [Read more...]
Friday Roundup – A Team That Snow Angels Together…
By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This was an exciting week for TheCR team. On Wednesday we had the whole team together for a day of reflection and planning - as well as a little fun! There are so many perks to being part of a company where working at … [Read more...]
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