The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Happy Community Manager Appreciation Day!

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January 27, 2025 is the day (ok, we think every day is the day, but especially today!) to show the community managers in your life some love! You can check out our CMAD gift guide and past gift guides here or tag them on social media channels with #cmad2025. We hope you … [Read more...]

The power of an award-winning dashboard

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Each year, we celebrate excellence in community through our Community Leadership Awards. These awards are The Community Roundtable's way of recognizing the dedicated individuals and organizations who are doing innovative, mission-critical work in our industry. Nichol Goldstein, Senior Community … [Read more...]

Introducing our Connect 2020 Track Chairs

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For the last five years, we've run increasingly dynamic and engaging Connect conferences. Over the course of the years, there was one piece of feedback that we heard over and over - but had a hard time implementing: "We want tracks!" Believe me, we got it. It's a bummer to settle into a session … [Read more...]

Brian Oblinger on Customer Experience

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, customer experience, finding and leveraging executive stakeholders, defining … [Read more...]

Community Manager Gift Guide 2019

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Did you read this Atlantic article about how gift guides work? Well, fear not. We are NOT in the gift guide pay for play game. Nary an affiliate link graces this post, just seven great gift ideas for the dedicated community pros in your life. Ivy's Tea - Ivy's Tea Co. is a pop culture … [Read more...]

Keri Kersten on Change Management

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Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. … [Read more...]

Seven Perfect Gifts for Community Managers

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My favorite blog post of the year is the one where I get to pretend to be Oprah. Sadly, there is not a brand new car under your seat, but we've pulled together a list of our seven favorite products that would make perfect gifts for the community manager in your life. Read on for more info and links … [Read more...]