The Community Roundtable

Strategies, Tactics, and Professional Development for Community Leaders

CMGT 101: The Power of Engaging Community Programming

By

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 CommunityLeaders Share Their Secrets for Success.CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, … [Read more...]

CMGT 101: Building Narratives in Your Online Community

By

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 Community Leaders Share Their Secrets for Success.CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, … [Read more...]

Happy CMAD 2018 – Community Management Advancement Day

By

HAPPY CMAD 2018, EVERYONE! I'm going to be honest - CMAD is one of my favorite days of the year. While CMAD started out as Community Management Appreciation Day, we like to imagine it has evolved into something more - community management advancement day. Because really, what shows more … [Read more...]

Working Out Loud and Community Management

By

Note: This post was originally published here.  Working out loud (WOL) is essentially any behavior where you share your work transparently with a network of people. That network can be as small as a work team and as large as the Intranet. From my perspective, it is the act of sharing done with the … [Read more...]

Dos and Don’ts for Happy and Healthy Community Moderation

By

We all know that a community manager’s to-do list can be daunting, if not paralyzing, at times. But what about a community moderator? Community moderation can be just as demanding. For several years, I was the one and only official member of the community “team” for a large company. Among my many … [Read more...]

How do I write to increase community engagement?

By

I am lucky to work with some of the best community managers in the business and over the years, we've learned a lot together about how to encourage and inspire engagement. Interestingly, to get valuable engagement you need a focus on both the high-level community strategy and how that is translated … [Read more...]