The Community Roundtable

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Community Case Studies

August 26, 2021 By Katie Storer

Learn tips, tricks, and best practices from experienced community managers that have overcome the same challenges you're faced with everyday. Leave with new online community strategies and tactics and meet peers who are experiencing the successes and challenges of managing an online community. … [Read more...]

Community Case Studies

July 22, 2021 By Katie Storer

Learn tips, tricks, and best practices from experienced community managers that have overcome the same challenges you're faced with everyday. Leave with new online community strategies and tactics and meet peers who are experiencing the successes and challenges of managing an online community. … [Read more...]

The Role of Communities in Innovation

February 21, 2020 By Rachel Happe

Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a high cadence of collisions between a diverse set of individuals. This collision of people and ideas allows people to … [Read more...]

How can I use gamification to increase community engagement?

February 6, 2018 By Shannon Abram

Community Gamification

Gamification is the skill of understanding what game-based motivators may drive community members and how to use those motivators to help members get value out of the community that they may not initially recognize. Often times gamification efforts appear in the form of points, badges, or 'games' … [Read more...]

Community Management Fundamentals

October 23, 2017 By Shannon Abram

community management skills training

Need to bring someone up to speed on the basics of community management? We just revamped our community management fundamentals presentation and it's a great way to explain the ins and outs of community to someone that doesn't quite get it yet. Check out the presentation: Community … [Read more...]

Ensuring Consistent Brand Voice through Community Governance

September 13, 2017 By Shannon Abram

Community case studies

When we talk about the eight competencies of the Community Maturity Model people tend to get really excited about the work they do for culture, or content and programming. There are even those among us (Jillian, I'm looking at you!) that get super fired up about metrics and measurement. … [Read more...]

Introducing: Community Case Studies from TheCR Network

March 20, 2017 By Shannon Abram

Community case study download

The number one request we get from community practitioners is to hear the stories of other people, facing the same challenges they are. And it's not just anecdotal - our research has shown that while every community is different, data proves that communities with different use cases face similar … [Read more...]

Friday Roundup – Improving Community Sentiment

April 29, 2016 By Shannon Abram

By Shannon Abram, The Community Roundtable If you've even managed a community you know - things can go from happy to hostile quickly. The world is dark and full of trolls! This week my colleague Jillian shared an amazing case study profiling a client that tackled this exact issue - with … [Read more...]

Improving Community Sentiment: Taking a Community from Hostile to Happy

April 26, 2016 By Shannon Abram

community sentiment

By Shannon Abram, The Community Roundtable When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community … [Read more...]

Conversations with Community Managers – Becky Carroll (Verizon)

May 5, 2011 By Jim Storer

The Community Roundtable has partnered with Voce Communications to produce a podcast series, "Conversations with Community Managers." In this series, TheCR's Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and … [Read more...]

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Community best practices

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