Rachel and I had a chance to sit down with David Alston from Radian6 last week. I first met David at a Social Media Breakfast in Boston and was inspired by how he looks at the way marketing (and the role of the CMO) is changing as social media and community become more prevalent in business. In this … [Read more...]
Introducing @TheCR Quick Chat
While Rachel and I spend a lot of our time working with Community Roundtable members to help them be successful community managers, we also want to make sure some of what we do gives back to folks that aren't members yet, but still want to stay on top of the latest trends/issues in community … [Read more...]
The Community Maturity Model
Community management is becoming a lot more common at all sorts of organizations - driven by adoption of people doing more and more online and the social media tools that allow for easy conversation and collaboration. As that happens, however, there is a lot of friction due to lack of standards - … [Read more...]
What Defines a Community Manager?
By Rachel Happe, Principal and Co-Founder of TheCR What is a community manager? We all know that the community manager role comes in a wide variety of flavors with different expectations and different levels of responsibilities and often the person in the role isn't called a community manager … [Read more...]
A Peek Inside
We've been working hard to get the technology, content, and business operations in place over the past few weeks and we are making a lot of progress. We have the community up, we are categorizing and combining content sources, and we are reaching out to a number of potential members to review our … [Read more...]
Calling All Knights
Social media and community are getting a lot of play these days. Depending on the day of the week, the person you are talking to and the phase of the moon, the term 'community' can mean any number of things. Being a community professional can be a tough and an often isolated role. Just try … [Read more...]
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