We are excited to share our latest Community Careers and Compensation report! Based on a global survey of over 600 community professionals, the Community Careers and Compensation 2024 report highlights trends in the community management industry and provides salary data for four different community … [Read more...]
5 Critical Hiring Characteristics for Community Management Roles
Looking at community job descriptions, it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for … [Read more...]
Community Role Profile: Community Strategist
OVERVIEW OF ROLE The community strategist role is an expert role dedicated to what the title implies – community strategy. Typically, strategists are individuals with community management experience who have particularly strong strategic skills; analysis, community architecture, business … [Read more...]
Writing Effective Community Management Job Descriptions
Community roles – and their priorities – change not only by level of seniority and decision-making, but also by other factors; the use case, audience, community size, and community maturity. Managing a new support community for a B2B company is very different than managing a mature, internal … [Read more...]
Community Management Skills That Matter: Technical
Technical Community Management Skills: Designing and building effective communities Technical skills are unique in that they are most easily outsourced and often score lower than their true importance because not everyone on a team needs each specific skill. But as noted in our Community Careers … [Read more...]
Building A Skill-Based Community Manager Job Ad
A quick search on LinkedIn finds more than 1,000 jobs with “Community Manager” in the title at any given moment. Subtract the ones about property management, and add in “Online Community”, “Community Specialist” and a dozen other terms and you are left with several hundred job descriptions — not two … [Read more...]
Join TheCR Team: Community Research Analyst Wanted
Do you love digging into data to discover the story it tells? Are you comfortable questioning assumptions? Do you enjoy debating what something means? Are you fascinated by human behavior and how it impacts decisions and organizations? Does working in an emerging industry excite you? If so, … [Read more...]
Community Hiring Is Not Keeping Up
Community management skills are increasingly required for all management roles. That has not resulted in a corresponding increase in community hiring. Communities Are Now Strategic Executives finally see communities as intriguing options for solving their organization’s hairiest issues - from … [Read more...]
Are you our next community management fellow?
I am thrilled to announce that we are hiring a new community management fellow for TheCR Network. "What?!" you're saying, "But you just hired, not one, but two back in January!" Well, dear reader, you're right, and spoiler alert: they were so awesome they have both moving onto full-time roles on … [Read more...]
Community Jobs Round-Up 4/28/17
Every week we share a list of new community management and social media jobs – usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). I also wanted to share some of my favorite community reads from this week: If you … [Read more...]
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