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The Crisis of Organizational Communications

July 28, 2020 By Rachel Happe

How organizations communicate

Do you work in or with an organization? Are you overwhelmed? Do I even need to ask? Organizational communications in 2020 is in crisis. Communications channels and content have exploded. Information outside organizations changes with every 60-minute news cycle, while organizational processes … [Read more...]

Community Manager Role, Leadership, Strategy
communications, Employee Communications, Employee Community, Internal Comms, internal community, musings

Managing Teams Who Are Suddenly Remote

March 10, 2020 By Rachel Happe

Working from kitchen table remote work

The dramatic spread of COVID-19 is making people scramble. Colleges and Universities are transferring to virtual learning. Employers are shutting offices and encouraging people to work from home in industries where that is possible. Events and conferences are being canceled. People are starting to … [Read more...]

Community Manager Role
digital workplace, internal communications, internal community, intranet, remote, remote work, wfh

Julie Blutstein, Prudential

April 24, 2019 By Shannon Abram

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the community questions you want to … [Read more...]

TheCR Podcasts
community of practice, financial services, global, insurance, internal community, jive

Community Skills in Internal vs. External Communities

April 18, 2018 By Shannon Abram

Community Careers and Compensation

In The State of Community Management, our comparison of internal and external communities described them as “similar, but different.” That holds true for internal and external community professionals as well. Our research finds that, when you focus on active members, the engagement profile of … [Read more...]

Community Careers and Compensation, Community Manager Role
community manager, external community, internal community

Shirlin Hsu, BCG

September 20, 2016 By Shannon Abram

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Shirlin Hsu, Global Communities Strategy and Enablement Manager at BCG. Join TheCR’s founder and principal, Jim Storer and director of marketing, Shannon … [Read more...]

TheCR Podcasts
adoption, bcg, best practices, case studies, engagement, internal communities, internal community, Members, podcast, shirlin hsu, TheCR Network

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