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Engagement That Scales – Episode #19: Travis King on Authenticity and Connection

November 13, 2020 By Shannon Abram

In episode #19 Rachel Happe and Travis King talk about how authenticity leads to deeper, more meaningful connections, the impact of the individual experience on community creations, and the role youth sports play in creating powerful communities unintentionally. Watch Episode #18 now: About … [Read more...]

Engagement That Scales
leadership, rachel happe, travis king

Engagement That Scales Podcast – Episode #18: Ashleigh Brookshaw on the Power of Difficult Conversations

November 12, 2020 By Shannon Abram

Engagement That Scales – Episode #18: Ashleigh Brookshaw on the Power of Difficult Conversations

In episode #18 Rachel Happe and Ashleigh Brookshaw the power of having hard conversations, strategies for ensuring you a seeking and hearing a diverse set of voices, and the difference between listening to understand vs listening to respond. Listen Now: Prefer video? Watch this … [Read more...]

ETS Podcast
DEI, eng, ets, leadership, rachel happe

The Community Roundtable Recognizes Excellence in Community Leadership with TheCR Awards 2020

October 29, 2020 By Shannon Abram

Ultimate Kronos Group, World Bank Group, and Avnet among global organizations recognized as leaders of innovation in community management. The winners of the fifth annual TheCR Awards were announced Thursday, October 29, 2020 and included community leaders from organizations like BAE Systems, … [Read more...]

Community Manager Role
2020, awards, leadership, thecr awards

Engagement That Scales – Episode #12 – Charlene Li on the Difference Between Leading and Managing

June 20, 2020 By Shannon Abram

Charlene Li

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #12 Rachel and Charlene Li about the difference between a leader and a manager, and how executives can only affect real change through dynamic leadership. Listen now: Prefer video? Watch … [Read more...]

ETS Podcast
Charlene Li, engagement that scales, leadership, podcast, rachel happe

Engagement That Scales – Episode #12 – Charlene Li on the Difference Between Leading and Managing

June 19, 2020 By Shannon Abram

Charlene Li

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #12 Rachel and Charlene Li about the difference between a leader and a manager, and how executives can only affect real change through dynamic leadership. Watch the conversation: More about … [Read more...]

Engagement That Scales
change management, Charlene Li, engagement that scales, leadership, management, rachel happe

Engagement That Scales Podcast– Episode #9: Sahana Chattopadhyay on Leadership as a Quest

May 27, 2020 By Shannon Abram

Sahana Chattopadhyay

By Shannon Abram In episode #9, Rachel is joined by Sahana Chattopadhyay to discuss how leaders can serve their followers. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Sahana talk about how leadership as a quest. How can you face … [Read more...]

ETS Podcast
engagement that scales, leadership, podcast, rachel happe

Engagement That Scales – Episode #9: Sahana Chattopadhyay on Leadership as a Quest

May 22, 2020 By Shannon Abram

Sahana Chattopadhyay

In episode #9, Rachel is joined by Sahana Chattopadhyay to discuss how leaders can serve their followers. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Sahana talk about how leadership as a quest. How can you face leading in uncertain times? … [Read more...]

Engagement That Scales
engagement that scales, leadership, rachel happe, Sahana Chattopadhyay

Engagement That Scales Podcast – Episode #8: Lakshmi Balachandra on Adaptive Language

May 20, 2020 By Shannon Abram

Lakshmi Balachandra

In episode #8, Rachel is joined by Lakshmi Balachandra to chat about using adaptive language to more effectively connect with your audience. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Lakshmi talk about how improv classes might … [Read more...]

ETS Podcast
engagement, engagement that scales, leadership, rachel happe

Engagement That Scales – Podcast Episode #6: Heather McGowan on the Adaptation Advantage

May 7, 2020 By Shannon Abram

Heather McGowan Community Manager

In episode #6, Rachel is joined by Heather McGowan to chat about her new book, The Adaptation Advantage, and the opportunities that lie in change. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Future-of-work strategist Heather E. McGowan helps … [Read more...]

ETS Podcast, Leadership, Musings
adaptation, crisis management, engagement, engagement that scales, heather mcgowan, leadership, rachel happe

Conversations with Community Managers – Lauren Klein on Community Leadership

May 4, 2020 By Shannon Abram

Lauren Klein Community Manager

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

TheCR Podcasts
empowerment, executive engagement, leadership

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