Eight years. That's like a century in community management, but that is how many years we have been pouring hundreds of hours of our time into creating The State of Community Management. This is my third year at the helm, and I'm excited. With new questions, new data analysis tools, … [Read more...]
Throwback Thursday – Community Management Research
We are gearing up to launch our 8th annual State of Community Management Survey, so I thought it would be a great time to share an overview of all the community management research we publish. This week's #throwbackthursday highlights our four major research platforms for community … [Read more...]
How to Recognize Your Top Community Members
As we close out 2016 I wanted to share some best practices for recognizing and rewarding the top contributors in your community. Whether they are super users who take pride in answering others questions or super-star content creators, everyone likes to be acknowledged for their … [Read more...]
Throwback Thursday: The Ins and Outs of a Community Roadmap
By Shannon Abram, The Community Roundtable If you don't know where you're going it can be a long journey to success in community management - which is why we're highlighting best practices for community roadmaps in this week's #throwbackthursday post! From the basics of why a community roadmap is … [Read more...]
Communities in 2016: Quantifying the Value of Community
By Rachel Happe, Co-founder and Principal, The Community Roundtable. It’s an exciting time to be in the community field. In the past couple of years, communities have gained the executive spotlight. It’s currently shining pretty brightly. But the spotlight brings its own challenges and pressures. … [Read more...]
Friday Roundup – The SOCM is Coming!
By Shannon Abram, The Community Roundtable Next Wednesday we release the highly anticipated, seventh edition of our ground-breaking community research - the State of Community Management 2016 report. TheCR headquarters are a-buzz with final prep - and we can't wait to share it with you. If … [Read more...]
How do community managers spend their days? An SOCM2016 Preview
By Ted McEnroe, Director of Research and Training, The Community Roundtable “How we spend our days, of course, is how we spend our lives.” -Annie Dillard Ask an overworked community manager what they wish they had more of - and you’re likely to get one of two answers: resources or time. How a … [Read more...]
Friday Roundup – The SOCM closes today!
By Shannon Abram, Director of Marketing at The Community Roundtable The 7th annual State of Community Management research survey ENDS TODAY! If you haven't contributed we need your help! Have 20 minutes? START THE SURVEY HERE As a thank you for every participants time their next coffee is … [Read more...]
Three Reasons to Take the SOCM Today
By Shannon Abram, The Community Roundtable The 7th annual State of Community Management survey closes this Friday, March 18th - time is running out to contribute! We know your time is valuable, so here are important three reasons to take the SOCM today: Get Great Ideas "Taking @TheCR surveys … [Read more...]
Three truths of successful communities – the SOCM2014 in review
By Ted McEnroe, Director of Research and Training, The Community Roundtable The State of Community Management 2014 marked a major step in the evolution of the quantitative ways we were able to assess what worked in community management - and in successful communities. The prior year, the State of … [Read more...]
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