Best Practices Archives

Connecting Through Community

February 3, 2014 By Shannon Abram

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our great content experiment continues in February (read more about Janaury here) with a month-long focus on connecting through community. At first glance the idea of connecting through community is obvious - as a … [Read more...]

Guest Post: Talking with TheCR About The Business Of Community Management at Walgreens

January 28, 2014 By Shannon Abram

Guest blog post by Chris Catania, Online Community Manager at Walgreens. This post originally appeared at www.christophercatania.com. When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most … [Read more...]

Guest Blog Post: 5 Ways Your Community Can Be More Engaging and Still Keep Your Sanity!

January 27, 2014 By Shannon Abram

Guest blog post by James LaCourte, Online Strategist and Community Manager at Blue Cross Blue Shield North Carolina. He blogs at The Gaspar and you can find him on LinkedIn. 5 ways your community can be more engaging and still keep your sanity! Community Manager Appreciation Day is here again … [Read more...]

Friday Roundup: Building Connections

January 24, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Build month at The Community Roundtable is past its halfway point - I've had a great time thinking about all the ways we build our communities. This week we looked specifically at building connections - not just connections … [Read more...]

Building Reputation: Your Reputation Lives Forever [Infographic]

January 16, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. This week we've been thinking about building reputation as a trusted expert in social and community matters. Equally important is the reputation that your brand has online - and as an extension of that the online … [Read more...]

Building Reputation: Becoming a Social Strategist

January 14, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. For many social media and community practitioners being viewed as an expert in something that everyone thinks they are great at (social media) can be a real challenge. Just because someone loves Instagram or has 500 friends on … [Read more...]

Friday Roundup – Building Value for 2014

January 10, 2014 By Shannon Abram

As we head into the new year we're paying special attention to building value in our communities in 2014. Over the last week week we looked at resources you can use when you're building a social or community program, the value of social business and how to articulate the power of community … [Read more...]

The Value Of Social Business – Infographic

January 9, 2014 By Shannon Abram

As we continue the conversation on the value of community management I think it's helpful to take a step back and think about social business as whole. This weeks infographic, originally published on MindJet is a great look at how companies think about social as a business tool. Not surprisingly, … [Read more...]

Building Value: Articulating the Power of Community Management

January 7, 2014 By Shannon Abram

Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]

Building your Community Approach

January 6, 2014 By Shannon Abram

By Shannon DiGregorio, Relationship Manager at The Community Roundtable. Here on The Community Roundtable blog we've decided to try something new for 2014. Each month we'll pick an aspect of community management and tackle it from many angles, providing commentary, resources and expert opinions. … [Read more...]