The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Culture and Community

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After a month-long love fest highlighting our 5th anniversary and the release of the State of Community Management 2014 we are back to business as usual here on TheCR Blog. This month we're going to take on the idea of … [Read more...]

Community Maturity and Measurement are Linked

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. We have been overwhelmed by the response to the State of Community Management 2014! We love hearing everyone's take on the data, so please keep your tweets, blog posts, articles and reviews coming. This week I'm … [Read more...]

Faces of Community Management: Jamileh Delcambre

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The last monday of the month always means a new Faces of Community Management profile - you can check out previous ones here and here. This month we're excited to introduce you to Jamileh Delcambre. Jam is a community … [Read more...]

Friday Roundup: The SOCM 2014 Edition

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. After months of surveys, number crunching, chart perfecting and copy editing the State of Community Management 2014 was finally released this week! It feels a little bit like our baby bird has flown the nest - but we … [Read more...]

The Power of Advocacy in Online Communities

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Earlier this week we released the 5th annual State of Community Management report. While the research led to many interesting findings, this year's report provided more interesting data points than ever before. This is … [Read more...]

Podcast: Community Retrospective – Part Three

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. The first few weeks of April have flown by and we've been so excited to share a trip down memory lane with you. In case you missed the first two parts of this community retrospective with Rachel Happe and Jim … [Read more...]

Friday Roundup: Happy Anniversary to Us

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. This week we were lucky enough to celebrate our fifth anniversary! We gathered with good friends and members at the Summer Shack in Cambridge, MA (the site of some of the very first TheCR Lives!) and shared … [Read more...]

Podcast: Community Chat with Nancy White

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. When we started thinking about ways to celebrate our five year anniversary we kept coming back to the idea of how community has changed in the last few years. A handful of of people have been early champions for … [Read more...]

Interview with a Community Veteran – Michael Pace

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By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Our last interview with a community veteran is with one of our earliest members and most vocal supporters - Michael Pace. Michael has worked tirelessly to advance the ideas and practice of community customer support … [Read more...]