By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Another January in the books! The first month of 2014 flew by (personal note: I did get married and honeymoon this month, which probably helped the time move fast for me!) and our first experiment with themed content … [Read more...]
Call for Research Participants: 2014 State of Community Management
It's that time of year again! Today we’re excited to kick off the 2014 State of Community Management research - our annual research initiative which focuses on community maturity assessment and will explore the questions: How are communities performing? What are the standards and strengths of … [Read more...]
Guest Post: Social Business Trends for 2014 from Scott Hebner
Last week Scott Hebner, VP of Social Business Solutions at IBM, came in to facilitate a discussion with TheCR Network members about trends for social business in 2014. Here is a guest post from Scott on the subject. Social Business in 2014 – An Entirely New Way to Work Social has transformed … [Read more...]
Building Value: Articulating the Power of Community Management
Over and over we hear from members and peers that articulating the value of a thoughtful and well-executed community program is one of the hardest parts of their job. Sure - wrangling tough community members isn't a walk in the park, and no one likes a troll, but condensing the power of community … [Read more...]
Announcing the State of Community Management Toolkit
By Shannon DiGregorio, Relationship Manager at The Community Roundtable The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research … [Read more...]
Announcing The 2013 State of Community Management Research
For the last few years, TheCR has been publishing an annual State of Community Management report, compiling and organizing the best of what we learn from our work with over 90 companies. This year we felt the time was right to extend that research into quantitative data that community teams could … [Read more...]
Investing In Community: 2013 State of Community Management
Thanks to TheCR Network member and State of Community Management Advisory Board member Maria Ogneva for today's post. Every year The Community Roundtable releases the State of Community Report, which aims to educate businesses about the business of community management, as well as to give … [Read more...]
Inside TheCR Network: Putting Faces to Best Practices
As we continue to advance the business of community we wanted to put faces and voices to some of the data we are collecting for our 2013 State of Community Management report. Data is great but nothing really beats a more personal take on that data. Add to that some real world tips that can be … [Read more...]
Get Your Community Management Tool Belt On
Today’s guest blog post is by TheCR Network member James LaCorte, Online Strategist for Blue Cross Blue Shield North Carolina. We are thrilled to have him help shape our research to better serve his organization and the marketplace. And if you are in the Raleigh-Durham area be sure to check out … [Read more...]
Sneak peek at results of the 2013 State of Community Management survey
This year, we moved the State of Community Management to a quantitative research platform to help answer questions about trends and performance in online communities and community management. The data that is coming in is fascinating – both because some things are becoming standard practices and … [Read more...]
