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Friday Roundup: The SOCM 2014 Edition

April 25, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

SOCM 2014 SponsorsAfter months of surveys, number crunching, chart perfecting and copy editing the State of Community Management 2014 was finally released this week! It feels a little bit like our baby bird has flown the nest – but we couldn’t be more excited to share it with you. We’ve already seen a few interesting articles analyzing the data – and we’d love to hear from you. If you have a perspective on the data or the findings please share it with us and we will feature it in a Friday Roundup post!

This week was understandably SOCM heavy for us, but there are some other great links from around the web and of course – the latest and greatest community and social business jobs we could find.

 A few SOCM focused articles from around the internet: 

  • Announcing The State of Community Management 2014
  • How to Create a Best-In-Class Online Community
  • Executive Involvement Aids Successful Online Communities
  • Review: The State of Community Management 2014
  • SOCM 2014 Community Fact #1 – The Power of Advocacy
  • 3 Ways to Drive Executive Participation in Your Community
  • 3 Takeaways from 2014 State of Community Management Report
  • The full community retrospective podcast with Rachel Happe and Jim Storer is now available in three parts: Part One, Part Two and Part Three
  • We’re excited about three upcoming events in May: the J. Boye Philadelphia 14 Web & Intranet Conference, Collective 2014 and Lithium LiNC – will you be attending any of these events? Let us know – we’d love to catch up in person!

Other great links: 

  • Free Webinar: Community Manager Spotlight with Maggie McGary – Great for those involved with associations
  • Shape your work, not the other way around
  • How Our Brains Work When We Are Creative: The Science of Great Ideas
  • Culture Shifting: America’s next big industry

And as always, the coolest community and social media jobs available this week: 

  1. Director of Community Solutions at Small World Labs – Austin, TX
  2. Online Community Consultant at Small World Labs – Austin, TX
  3. Social Media Community Manager/Editor at DoctorDirectory.com – Asheville, NC
  4. Senior Community Manager at Reputation.com – Redwood City, CA
  5. Community Manager – at Firebase – San Francisco, CA
  6. Technical Community Manager at Famo.us – San Francisco, CA
  7. Community Manager, Turkey New York at Foursquare – New York, NY
  8. Global Community Manager atUBM – New York, NY
  9. Online Community Manager at National Institute for Children’s Health Quality – Boston, MA
  10. Social Media Community Manager at Creative Circle – Dallas, TX
  11. Manager, Community Mgmt at DigitasLBi  3 reviews – Illinois
  12. Director of Social Listening/Community Manager at Freeman Leonard – Dallas, TX
  13. Senior External Community Manager at Jive Software – Palo Alto, CA
  14. Senior Community Manager – Internationalization at Mozilla-  Remote, OR
  15. Sr Community Manager at CA Technologies – Islandia, NY
  16. Community Manager, Design Focused – Chicago at Uber – Chicago, IL
  17. Digital Analytics and Community Manager Job at The Bill & Melinda Gates Foundation – Seattle, WA
  18. Content & Community Manager at eCommerceFuel.com – Bozeman, MT
  19. Senior Director, Community Operations at deviantART – Los Angeles, CA
  20. Principal Community Management Associate Social Media at Capital One – McLean, VA
  21. Social Media Strategy Manager at Kforce – Plano, TX 

 

Have a great weekend – we’ll see you next week with a news Faces of Community Management profile, the monthly Network recap with Hillary and a new Community Fact poster!

 

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals. 

 

 

Friday Roundup: Happy Anniversary to Us

April 18, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

2/3 of TheCR Team

2/3 of TheCR Team at The Anniversary Happy Hour

This week we were lucky enough to celebrate our fifth anniversary! We gathered with good friends and members at the Summer Shack in Cambridge, MA (the site of some of the very first TheCR Lives!) and shared cupcakes, beer and memories. You can check out pictures from the party on our facebook page.

All month we’ve been looking back at the last five years in the community world and honestly, it’s ok to get a little teary. We’re so proud of the friends we’ve made, the companies we’ve collaborated with and the community managers we support every day. Ok, enough mushy stuff.

This week the links are heavy on community jobs – 20 in fact!  There are so many cool opportunities out there for community and social business professionals right now – it’s definitely an exciting time to be in the space. Have an awesome job not listed here? Add a link in the comments, or tweet it to us and we’ll be sure to share it!

  • Podcast: Community Chat with Nancy White
  • How VR is going to change Community Management (slightly)
  • Interview with a Community Veteran – Michael Pace
  • Podcast: Community Retrospective –  Part One and Part Two
  • Infographic: The Community Roundtable’s 5th Anniversary
  • Recap: Community Manager Spotlight Webinar with Heather Ausmus
  • 20 community jobs:
    1. Director of Community Operations at Meetup
    2. Social Media Communications Specialist at BCBSNC
    3. Global Community Manager at UBM
    4. Instagram is looking for a #CMGR
    5. Social media community manager job at @Shutterstock
    6. Internal/Yammer Community Manager role at Macquarie Group
    7. Specialist, Community (Small & Medium Business) at Facebook
    8. Social Media Community Manager/Analyst at GYK Antler
    9. Senior Community Manager at Reputation.com
    10. Community Manager, Boston at HERE, a division of Nokia
    11. Community Manager at Mirrorball
    12. Community Manager — Social Media at Lumentus 
    13. Social Community Manager at DigitalOcean 
    14. Social Media Community Manager at Verizon 
    15. Community Manager – Unreal Engine at Epic Games
    16. Community Manager (Social Media Manager) at POSSIBLE
    17. Community Manager at Passenger 
    18. Social Community Manager at HTC
    19. Community (On-Line) Manager Job at Thomson Reuters
    20. Social Business Community Manager at VCE, the Virtual Computing Environment Company
    21. Global Director of Social Media at BlackRock USA

Have a wonderful weekend! We’ll be back on Monday with the final installment of the Retrospective podcast series with Rachel Happe and Jim Storer and we’ll be releasing the State of Community Management 2014 on Tuesday!

 

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do. 

Friday Roundup: Five Year Anniversary Edition

April 11, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

The First TheCR Live - Five Years Ago

The First TheCR Live – Five Years Ago

Yesterday we shared this picture via twitter in honor of #tbt (throwback thursday) of Rachel and Jim at our very first TheCRLive, at the Barking Crab in Boston, MA. It’s hard to believe that was five years ago. This month we’ve been looking back at those five years though interviews with veteran community practitioners (so far we’ve chatted with Heather and Nigel), a podcast series with our founders and a fun infographic of our favorite milestones.

You can catch up on any content you missed in our links, find new community jobs, and more!

  • Infographic: Celebrating Five Years of Community
  • Last call: our 5th Anniversary Happy Hour is next Tuesday – Join us!
  • We’re excited about three upcoming events in May: the J. Boye Philadelphia 14 Web & Intranet Conference, Collective 2014 and Lithium LiNC – will you be attending any of these events? Let us know – we’d love to catch up in person!
  • New community/social jobs from Nike, Microsoft, Edelman and the Human Capital Institute
  • Predicting when users will leave an online community based on their language use
  • A Shared Purpose Drives Collaboration
  • Interview with a Community Veteran: Nigel Fortlage, Vice President, Information Technology (CIO) at GHY International
  • Podcast: Community Retrospective – Part One – Jim and Rachel share how they met and their earliest ideas for The Community Roundtable
  • Talking with IBM’s @Sandy_Carter About Social, ROI, and Women in Tech
  • The cresting of the enterprise social stream
  • Helpful advice on discovering your purpose
  • Community Comes From Difference, Not Just Commonality
  • How to be More Productive and Eliminate Time Wasting Activities

We’ll be back next week to share one more week of anniversary content before we release the 5th annual State of Community Management 2014 report on April 22! Stay tuned for the final two parts in the founders podcast series, another interview with a community manager and a podcast with a very special guest!  Have a great weekend!

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Did you know that 95% of TheCR Network members agree that the content and peer input improves the quality of their work? It’s true! Membership in TheCR Network saves community and social business leaders time and improves the quality of their work by connecting them quickly with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – Spring is Here Edition

April 4, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Spring

Photo credit: 3rd House Pary

Spring has finally sprung in Boston! Today there are crocuses blooming, marathoners training in shorts and the Red Sox open their season at Fenway Park – so many things to celebrate! I hope you’re enjoying spring whereever you are – even if it’s been warm for longer than three days!

This week we celebrated April 1st and kicked our month-long anniversary celebration, leading up to the release of our 5th annual State of Community Management report on 4/22/14. We are so excited to share a look back at the last five years in the community management space, and doubly excited to share the results of our 2014 research. In the meantime, you’ll have to wait it out with this week’s links. We’ve got a few new community jobs, an interview with long-time TheCR Network member Heather Strout, a recap of our March Community Manager spotlight webinar, an interesting look at community-driven game development and more!

  • Are you going to be in Boston on 4/15? Join us for a Happy Hour!
  • Recap: Community Manager Spotlight Webinar with Heather Ausmus
  • Did you miss our April Fools joke?
  • Interview with a Community Veteran – Heather Strout
  • Free webinar: Employee Communities – What they can do, and how to get them there.
  • Mapping Twitter Topic Networks: From Polarized Crowds to Community Clusters
  • Community jobs at Nike, Reputation.com, Nokia/HERE and Salesforce
  • Thoughts on Community Driven Game Development
  • Podcast : State of Community Management 2014 Sneak Peek
  • The Risks of Having A Community Without Management
  • Using Online Community to Increase Member Retention

Thanks for reading! We’ll be back on Monday with the first in a three-part community retrospective with Rachel Happe and Jim Storer. Have a great weekend.

 

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals.

 

Friday Roundup – Goodbye to Q1 2014

March 28, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Hard to believe that the first quarter of 2014 is almost over. We’ve done some exciting stuff in this space so far this year – launched a new community manager profile series, started a new webinar series spotlighting the cool work our community manager members are doing and taken on three community themes – building, connecting and innovating.

Next month we’re switching gears and offering a retrospective of the last five years in the community management. We have some fun content planned – podcasts with early experts in the field, interviews with early community practitioners and more – all leading up to the release of our fifth State of Community Management report. I can’t wait to share it all with you – but first, the links:

  • Did you miss Rachel’s G+ Hangout this week? Archive is here: Scaling Up Social Change: Building Digital Teams
  • Join Rachel for a free webinar on April 9th: Employee Communities – What they can do, and how to get them there.
  • Communities: Should You Build One?
  • TheCR Network Sneak Peek: March 2014 Wrap-Up
  • Amazing advice in this heartbreaking obituary:  “A job well done rarely takes more or less time than a job poorly done.”
  • Why Are Employees Resistant to Using Internal Networks?
  • Faces of Community Management – Jeff Ross
  • There were a few great social/community jobs shared via twitter this week, including this one at Walgreens – you can check out our stream for DM info for the rest
  • Becoming a Social Business: Marcus Nelson of Addvocate Talks to Marketing Smarts
  • The Power to Connect Through Visual Storytelling

 

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – Will Winter Ever End? Edition

March 14, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

seasons-winter-comic-funny-cartoon-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Illustration by Sarah Lazarovic)

Despite it being not quite halfway through March we are very ready for winter to be over. After an unseasonably warm weekend it snowed twice in Boston this week. Enough!

We are already looking forward to April – and not just for the (hopefully) nicer weather. April marks our five year anniversary and we are ready to celebrate. This week we announced our 5th anniversary celebration – a Happy Hour in Cambridge, MA. If you’re in the Greater Boston area we’d love to see you!

  • Our first Meet TheCR Team post with Rachel Happe
  • Tapping the power of hidden influencers
  • Webinar: Community Manager Spotlight with Heather Ausmus on March 26th
  • Celebrating community success with TheCR member Ian White from Rackspace
  • Four community jobs: Community Manager, Boston, Director of Community Engagement, Online Communities Manager and  Senior Community Manager and two social media jobs: Social Media Specialist and Manager of Digital and Social Media
  • Using online community to increase member retention
  • How can communities be a tool for product teams in driving innovation?
  • SXSWi Panel Recap: Humanizing Your Brand Through Effective Community Management

That’s all for this week, friends. Have a great weekend, beware the ides of March and we’ll see you back here on Monday!

 

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Did you know that 95% of TheCR Network members agree that the content and peer input available inside the Network improves the quality of their work? It’s true!

Membership in TheCR Network saves community and social business leaders time and improves the quality of their work by connecting them quickly with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – Are You at SXSWi?

March 7, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Spot Jim Storer at SXSWi

Did you board a NerdBird and head for Austin this week? Maybe you’re reading this while refueling with huevos rancheros, or perhaps you’re at a desk with a giant cup of coffee, manning the office back home.

No matter where you are we’ve got a great set of links for you this week, including a recap of our Community Manager Spotlight webinar and tips and session suggestions if you are at SXSWi. If you are one of the lucky SXSWi attendees our very own Jim Storer is there – if you see him say hello and snap a pic – we’ll be looking out to see who can #spotjimstorer!

  • Tips for Community Managers Attending SXSWi 2014
  • How do you scale? Make others a success – what Michelin awarded chefs teach us in leadership.
  • Ask TheCR: What is the proper etiquette for asking someone to join your community?
  • One of the oddities of collaboration is that tightly knit teams are not the most creative.
  • Did you miss our Community Manager Spotlight Webinar with J.J. Lovett of CA Technologies?
  • The future of collaboration isn’t what it used to be.
  • Sharing is the New Buying, Winning in the Collaborative Economy.

Have a great weekend whether you are in Austin at SXSW or at home shoveling snow! We’ll see you on Monday!

 —–

Did you know that 95% of TheCR Network members agree that the content and peer input improves the quality of their work? It’s true! Membership in TheCR Network saves community and social business leaders time and improves the quality of their work by connecting them quickly with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – The One Lucky Winner Edition

February 28, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

winner

The 2014 State of Community Management survey closes today and we’re going out with a bang. If we reach our goal of 150 completed surveys one lucky participant will receive a free one-year membership to TheCR Network (that’s a $1495 value!) So if you’ve always wanted to be a member now is your chance to win your way in! The survey is open until midnight today – Friday, February 28th and one participant will be selected at random. Good luck!

Now with all that excitement out of the way, on to the links!

  • Want to introduce new behavior? Find the the people that don’t mind being weird.
  • What if “If you build it, they will come” doesn’t really work?
  • The guide to building and growing a community for your business
  • Insight into the Bosch social business story
  • How to keep your members engaged and connected during a slow time
  • What do you think? Do introverts make the best community managers?
  • Interesting data on how full time community staff lead to better measurement
  • What’s the difference between being a boss and being a leader?
  • Ever wonder what is going on in TheCR Network? Check out this sneak peek!

Thanks for reading – have a great weekend. We’ll see you in March!

The fine print – one survey participant will be randomly selected to receive a free one-year membership in TheCR Network (a $1495 value) if we receive 150 or more total completed surveys. The winner may not be a current Network member and the membership offer is non-transferable.

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TheCR Network is a membership network that provides strategic, tactical and professional development programming for community and social business leaders. The network enables members to connect and form lasting relationships with experts and peers as well as get access to vetted content.

TheCR Network is the place to learn from social business practitioners.  Join today

Friday Roundup – One Week Left Edition

February 21, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Our annual research initiative – the State of Community Management survey closes next Friday, February 28th. If you have already taken this short survey (only 15 minutes!) – thank you! If you haven’t taken it, and are a community manager, community strategist, community program leader or volunteer who has community management responsibilities we would love to hear from you – you can take the survey here.

On a programming note, we’re offering a free, public webinar next Wednesday at 1pm ET focused on best practices for managing community platform changes. Register now! Now, on to the links:

  • Untangling the community ROI issue
  • Open job highlights: Local Community Manager at Google, Director of Community Engagement at Salesforce and Social Media/Digital Manager at GolinHarris
  • 9 lessons in community management with Buzzfeed’s Lili Salzberg
  • Building talent communities using social media channels
  • Five questions that will help you build an innovation culture
  • Amazing list of public social media policy guides
  • A business movement focused on the little guy
  • What Can The SOCM Research Do for You?

Have a great weekend – see you on Monday!

 

 

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The Community Roundtable  is committed to advancing the business of community. We offer a membership based peer network, community management training programs and advisory services for corporations and individuals.

Friday Roundup – The We Love Community Managers Edition

February 14, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

We love you.

Today is St. Valentine’s Day and we want you to know how much we love you. How much? So much! Community managers are our favorite – quite seriously our reason for being over here at The Community Roundtable. Yesterday we highlighted some light-hearted cards to send to your favorite community manager, but this one is for you  ——————————————————->

I hope that warmed your heart! Looking for a more personal valentine from us? In honor of Valentine’s I have a deal for you – if you haven’t taken the 2014 State of Community management survey and do so in the next 24 hours, we’ll personally send you a nerdy valentine email. All you have to do is take the survey (15 minutes!) and then comment here with your email or twitter handle. Then just sit back and wait for a fun surprise! Deal? Deal!

Enough about love, onto the links:

  • A recap of our first community manager spotlight webinar and a link to our next one
  • Heading from engagement to passion in future work performance
  • The community maturity model got some love on Twitter all the way from the E.20 Summit in Paris
  • Social as an enabler for strategic business excellence
  • An interesting social business maturity assessment
  • A few community focused jobs at Lithium, Salesforce and Percolate
  • Adoption/change and community management

Have a wonderful weekend – we’ll see you next week!

 

 

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