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Friday Roundup: Saying Thank You, 30,000 Times

June 6, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Thank you

UPDATE: The State of Community Management has now been viewed more than 75,000 times! Learn more about The Community Roundtable and what we do for hundreds of organizations and community managers by clicking here.

The first week of June has been an exciting one here at TheCR. The State of Community Management 2014 had it’s 30,000th view yesterday! We are thrilled that the research is connecting with and engaging community managers around the world – and we can’t thank you enough for reading along. We’ve also spent a good chuck of this week brainstorming upcoming projects, new research initiatives and more content to help members, and non-members alike advance the business of community at their organizations.

Also related to the SOCM 2014 we released our 4th poster in a 10-part series of fun facts from the report. You can check out the latest here. Do you have a favorite fact or stat from the report? Send it our way and it just might be selected as a future poster!

The Email Embargo Policy: Turn Smartphone Off and Chill!: Be honest. How often do you check your email? Do you scroll though messages before work? In bed? On vacation?

Let Your Employees Mix Business and Personal Time at Work: While taking time out of the workday to run personal errands has previously been frowned upon in the corporate world, a recent infographic by Captivate Network on “homing from work” – doing personal activities during the workday – shows mixing work and personal time may be the best way to rectify work/life conflict.

Spark Creativity with These Tips from Pixar’s President: Growing up, Ed Catmull was transfixed by two things: Disney films and computer science. He went on to earn his PhD in the latter, but he never forgot the magic he discovered in animation.

LiNC 14 social media conference: five key takeaways: Marketers and business leaders from global brands BuzzFeed, Sony and Telstra debated the future of social marketing and the value of online communities at the LiNC ‘14 conference in San Francisco.

Why You Hate Work: The way we’re working isn’t working. Even if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re there, you find it difficult to get your most important work accomplished, amid all the distractions, and you don’t believe that what you’re doing makes much of a difference anyway.

3 Tricks to Make It Easy for Busy Executives to Participate in Your Online Community: As easy as it would be to show your executives this data and have them immediately begin actively engaging your online customer or member community, we all know that isn’t likely to happen. Executives are busy.

New social media and community jobs:

  1. Senior Community Manager – Social Listening Expert at iCrossing- New York, NY
  2. Senior Manager, Online Community Management Consulting – at Socious – Mesa, AZ
  3. Social Media Strategist at Analytic Recruiting, Inc.- Baltimore, MD
  4. Social Media/Community Manager at Extreme Networks- Salem, NH
  5. Social Media Community Manager at AAA Auto Club Enterprises- Costa Mesa, CA
  6. Social Media Manager at Villa- Philadelphia, PA
  7. Community Manager at Meredith Corporation- Los Angeles, CA
  8. Community Idea Exchange Manager at AT&T- Atlanta, GA
  9. Community and Contents Manager at OneTraction- San Francisco, CA
  10. Social Media Community Manager at A.T. Kearney, Inc.- Chicago, IL
  11. Stylist Community Manager at Stella & Dot- San Bruno, CA
  12. Social Media Community Manager at Cardtronics- Houston, TX
  13. Community Manager at Electronic Arts- Los Angeles, CA
  14. Community Manager at Cie Games- Long Beach, CA
  15. Content/Community Manager at Lawley Insurance- Buffalo, NY
  16. Community Manager at Blizzard Entertainment – Irvine, CA

It’s so exciting to see so many new community manager jobs cropping up every week all around the country! We’ll see you back here next week. We’ll share the recap from this week’s awesome Community Manager Spotlight webinar with Ian White and more!

 

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Are you a Community Manager looking to take your career to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals.

Friday Roundup: Goodbye May

May 30, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

TheCR team up to no good at LiNC 14 in San Francisco.

TheCR team up to no good at LiNC 14 in San Francisco.

If April comes in like a lion, and out like a lamb, what does May do? It’s beautiful here in Boston today, but I hear rain is on the way. Either way, we’re still looking forward to a weekend of yard work, BBQing and relaxing. This week we shared a new Faces of Community Management post and a sneak peek into TheCR Network for any interested non-members out there. Rachel also took part in a great webinar with our friends at DNN – you can find the archived version here.

This week we have lots of great links for you, an invitation to a don’t miss webinar with Ian White from Rackspace, and of course new community and social media jobs from around the web.

  • Webinar: Community Manager Spotlight with Ian – If you’re considering, implementing or managing a community-based support model this is a don’t miss webinar. Join Ian White, Manager of Support at Rackspace, as he discusses his award-winning customer support tactics.
  • 56 Lessons From 20 Years of Online Community Building – Ever wonder what it takes to succeed with online community strategy and operations? Here are 56 lessons learned culled from 20 years of online community building experience.
  • Mary Meeker’s Big Deck On Key Internet Trends – Mary Meeker, a partner at VC firm KPCB and one of the legendary observers of the Internet industry, is presenting her annual outlook on the industry this week at Code Conference put on by Re/code.
  • The Evolution of Online Communities – Do you remember VHS tapes from the ‘80s and ‘90s? Home video was a game-changer back then, giving movies a second life and another chance at turning a profit. Then came DVDs, high-definition Blu-ray discs, and now we have on-demand Internet streaming from cable and over-the-top providers. With each step in the evolution, quality and accessibility improved.
  • Disciplined Clarity About Culture – Jack Dorsey, one of the Twitter Founders and now CEO at Square, sent a quick memo to his employees (that he also posted publicly on Medium) about something that may sound somewhat unimportant: using other people’s names to push ideas.
  • Digital collaboration goes deeper, gets lightweight and intelligent – Two tracks seem to be emerging with today’s enterprise collaboration tools. Either they’re becoming full-sized suites with the kitchen sink, or they’re focusing making a few core features work better than anyone else.
  • Building Customer Communities Is the Key to Creating Value – What are your customers telling their friends and colleagues about your business?
  • Who Manages The Community Manager That Manages Your Community? – Community management is among the fastest-growing job areas in recent years. The increasing popularity of the social networks means that companies are ever-mindful of the need to have a presence in an environment where being absent means the conversation is taking place without you, and so have cast their nets in a bid to hire community managers with a wide range of profiles.

Community and Social Media Jobs

  1. Senior Manager, Online Community Management Consulting at Socious – Mesa, Arizona
  2. Russian Community Coordinator at Playstation – London
  3. Communications Officer, Community Manager Generalist/Digital Strategist Job at the Bill and Melinda Gates Foundation – Seattle, WA
  4. Community Manager at Purina – St. Louis, MO
  5. Senior Community Manager at GREE – San Francisco, CA
  6. Associate Director, Social Media at iCrossing – New York, NY
  7. Senior Community Manager, Emerging Products & Services at Autodesk – San Francisco, CA
  8. Digital Community Manager at WGBH Educational Foundation – Boston, MA
  9. Community Manager at Beats By Dr. Dre – Los Angeles, CA
  10. Community Manager at digitalundivided – New York, NY
  11. Community Manager Intern at Disqus – San Francisco, CA
  12. Senior Community Manager – Agriculture, Food and Beverage at World Economic Forum – New York, NY
  13. Content and Social Media Manager at Luxury Link Travel Group – Playa Vista, CA
  14. Social Media Community Manager at mzl – Austin, TX
  15. Cloud Evangelist / Community Manager at Netuitive, Inc. – Reston, VA
  16. Community Impact Manager at Google – Phoenix, AZ
  17. Assistant Community Manager – Weekend Specialist at GameStop Texas Ltd. – San Francisco, CA
  18. Social Media Community Manager at OtterBase 2 reviews – El Segundo, CA
  19. Community Manager at Needle – Bluffdale, UT
  20. Manager, Corporate Communications at LinkedIn – Mountain View, CA
  21. Social Media Strategist at Pearson Education – Lakeland, FL

Have a wonderful weekend – we’ll see you in June!

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals. 

 

 

Friday Roundup: The Roadtrip is Over

May 23, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.road trip

Happy Friday, everyone! If you’re in the US you might already be out taking advantage of a long weekend and celebrating the Memorial Day holiday! Our month-long roadtrip came to an end today with the conclusion of the LiNC event in San Francisco, and our whole team is ready to re-charge after a busy May.

This week we have some great links for you, a new Community Fact poster, and of course – social media and community jobs!

The links:

  • Webinar: Community Manager Spotlight with Ian – If you’re considering, implementing or managing a community-based support model this is a don’t miss webinar. Join Ian White, Manager of Support at Rackspace, as he discusses his award-winning customer support tactics.
  • SOCM Community Fact #03 – Executive Engagement Matters – We’ve heard a lot of talk in the last few weeks about the link between executive support and community success It seems like executive adoption is on the mind of many community practitioners, and with good reason.
  • The Flip Side Of Employee Engagement – “In a world where Gallup pollsters say 71% of American workers are “disengaged” from their work, “employee engagement“ is clearly an issue needing to be addressed.”
  • Social ROI = Return on Insanity – “There’s no way to put this delicately, so I’ll be blunt: quantifying the financial benefits of an enterprise social network is turning your company — and the entire social technology industry — into a three ring circus.”
  • Culture Eats Strategy For Breakfast – “I used to think corporate culture didn’t matter. Discussion of vision, mission and values was for people who couldn’t build product or sell it! We had work to do and this MBA BS was getting in the way! And then my first company failed.”
  • Webinar: How Real-World Community Managers Build Successful & Thriving Online Communities – Does your branded customer community have what it takes to be best-in-class? Find out May 29 when DNN hosts The Community Roundtable for a discussion on how top-performing online communities deliver quantifiable business value.
  • How to Design Your Enterprise Social Network for Maximum Impact – Check out this four-part series which highlights the Fogg Behavior Model and strategies to drive member engagement.
  • Beyond Adoption to Value Creation – “A great deal of attention in enterprise social networking has gone into ‘driving adoption’. A focus on adoption can distract organisations from the real challenge of any business activity, creating value in fulfilment of the organisation’s strategy.”
  • Ask Me Anything (or how to steal the best ideas for making work better) – Great overview on the popular “Ask Me Anything” open discussions from John Stepper. We think AMAs are a great content and engagement tool in networks.

Social Media and Community Jobs:

  1. Senior Manager, Online Community Management Consulting at Socious – Mesa, AZ
  2. Community Manager at Moementum – Bend, OR
  3. Blackbaud Net Community and Social Media Administrator at Clark University – Worcester, MA
  4. Director, Global Marketing, Digital and Social Media at Global Specialty Retail Company – New York, NY, USA
  5. Community Manager at Synergis – San Francisco, CA
  6. Coordinator Athletics Social Media at College Sports – Murfreesboro, TN
  7. Sr. Associate Social Media Community Management at Capital One – McLean, VA
  8. Community Manager/Social Content Strategist, Multicultural at Marina Maher Communications – New York, NY
  9. Associate Manager, Online Communications at ASAE & The Center for Association Leadership – Washington, DC
  10. Associate Director of Communications at SeriousFun Children’s Network – New York, NY
  11. Leader, Social Media & Digital Communications at MasterCard – Miami, FL
  12. Digital Client Engagement Strategist at Fleishman-Hillard – Dallas, TX
  13. Senior Community Manager at Townsquared – San Francisco, CA

Have a wonderful weekend wherever you are! I hope the weather is lovely and you have excellent company. We’ll see you back here on Tuesday with a new Faces of Community Management profile!

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup: Sitrion Roadtrip Edition

May 16, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable. Sitrion Selfie

Today I’m settling back in after a week on the road. Rachel and I visited Orlando for Sitrion’s Collective 2014. I had a great time and met tons of people who really “get” community. It was wonderful to have conversations about the challenges a community manager faces and get to hear from some exciting brands.

Luke Sinclair emcee’d the event (full disclosure – Luke is also a member of TheCR Network) and he did an amazing job getting everyone involved. Each day he issued a challenge for attendees – and on Wednesday it was a #selfie challenge. I’ve never seen so many people in business attire happily plotting the most creative selfie! (That’s ours, above!)

I loved the twitter stream (and the selfies) so much that I created a Storify that I’ve included at the end of this post – now it’s like you were right there with us! Next week Jim, Hillary and Jillian are headed to San Francisco for Lithium’s LiNC. If you’re going to be in town for LiNC please let us know – we’d love to meet you!

Don’t worry – even with all my selfie excitement I didn’t forget the links:

Free Webinar: Community Manager Spotlight with Ian White – Implementing a community-based customer support model?This 30 minute live webinar on June 3rd at 2pm ET will focus on Ian’s innovative use of a community customer support model. His team recently was awarded a silver award for Best Use of Technology in Customer Service at the eighth annual Stevie Awards for Sales & Customer Service.

Online Communities Reap Benefits From Volunteer, Executive Leadership – Strategy, governance, and executive leadership. In the most simple terms, these are a few of the keys to success for an online community. Sound familiar?

Webinar Recap: Community Manager Spotlight with Maggie McGary – Missed last month’s Community Manager Spotlight webinar? If you work in the association space this is a don’t miss conversation full of tips for driving and maintaining member engagement.

How Social Business Grew Up – The management concepts that have evolved as social media has transformed global communication are now resulting in meaningful changes in the enterprise. New Social Media and Community Jobs:

  1. Director/Manager, Digital & Social Media Marketing – Mimi’s Cafe, Dallas, TX
  2. Communications and Social Media Manager – American Association of Pharmaceutical Scientists, Arlington, VA
  3. Social Media Marketing Manager, Global Brand – Linkedin, Sunnyvale, CA
  4. Manager Social Media – New York City, NY
  5. Global Director of Social Media – BlackRock, New York, NY
  6. Senior Community Manager, Emerging Products & Services – Autodesk , San Francisco, CA
  7. Product Manager, Enterprise Social – Nordstrom, Seattle, WA
  8. Senior Community Manager – MRY, New York, NY
  9. Global Community Engagement Manager – Apple, Santa Clara Valley, CA
  10. Associate Community Manager, Global Marketing, Gap Brand – GAP Inc, New York, NY

Finally, as promised – here’s our Storify of Collective 2014. One last great big thank you to everyone at Sitrion for the awesome event!

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals. 

Friday Roundup: J.Boye Recap Edition

May 9, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Photo Credit: @jedpc

Photo Credit: @jedpc

We kicked off an exciting May of travel by tagging along with Rachel as she attended the J.Boye Web & Intranet Conference in Philadelphia. Rachel, along with three TheCR Network members, presented at the conference, and if our twitter stream is any indication, a great time was had by all.

Next week Rachel and Shannon will visit Orlando for Collective 2014, and the week after Jim, Hillary and Jillian will trek to the West Coast and visit San Francisco for Lithium’s LiNC. Will you be attending any of these events? Let us know – we’d love to catch up in person!

Didn’t get to attend J.Boye? We’ve pulled together all our favorite moments from the three day event in our very first Storify and included it at the end of this post.

Don’t worry – we didn’t forget the links (or the jobs!) this week:

Framework: Collaborative Economy Honeycomb – “The Collaborative Economy enables people to efficiently get what they need from each other. They use powerful technologies that enable Crowdfunding, Peer-to-Peer lending, the Maker Movement, and the Sharing Economy. If you look closely, the crowd is becoming like a company: self funding, designing, producing, and sharing what they already have.”

To Be Heard, Turn Down The Volume – “What is it about the Internet that has made everybody so sure of themselves? You’d think the level of disruption during the past 20 years would have had the opposite effect. Instead, the number of people stepping onto their virtual soapboxes and telling the rest of us what to do and think has exploded. They opine with such surety, such clarity, such force.”

New Webinar: Community Manager Spotlight with Ian White – This 30 minute live webinar on June 3rd at 2pm ET will focus on Ian’s community journey and his team’s innovative use of a community customer support model. His team recently won a silver award for Best Use of Technology in Customer Service at the eighth annual Stevie Awards for Sales & Customer Service. This webinar will include a Q&A – have your questions ready.

Want to Succeed in Social Business? Invest in It .- “The good news is that 76 percent of communities have approved strategies. This is a great indication that organizations and executives can now envision the value communities will contribute to their business and suggests a maturing market. The bad news? Only 35 percent communities have approved and resourced roadmaps.”

Community and Social Media Jobs:

  1. Community Executive at 1000heads – Greater New York City Area
  2. Senior Community Manager at Reputation.com – Redwood City, CA
  3. Global Director of Social Media BlackRock USA –  NY
  4. Social Media Copywriter at Thrillist Media Group – NY
  5. Director Social Media Marketing at Capital One – Mclean,VA
  6. Associate Director, Social Media at Fuel Freedom Foundation – Irvine, CA
  7. Pro Sports – Social Media Associate at Workinsports – Minneapolis, MN
  8. Online Community Manager at TechSoup Global – San Francisco, Remote Work Possible
  9. Community Manager at  HERE, a Nokia business – Boston, MA
  10. Social Media Community Manager at MDG Advertising – West Palm Beach, FL
  11. Community Manager at Carolina Herrera – New York, NY
  12. Social Media Strategist at Mason Zimbler – Austin, TX
  13. Community Manager at CyberCoders, Newton, MA
  14. Community Manager – Unreal Engine at Epic Games – Cary, NC
  15. Director of Social Media at Bentley Channel Group – Washington, DC
  16. Social Media & Community Manager at Zoosk – San Francisco, CA
  17. Content & Community Manager at The News Hub – London, England
  18. Community Manager at NPR – Washington, DC

 

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals. 

 

Friday Roundup: The SOCM 2014 Edition

April 25, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

SOCM 2014 SponsorsAfter months of surveys, number crunching, chart perfecting and copy editing the State of Community Management 2014 was finally released this week! It feels a little bit like our baby bird has flown the nest – but we couldn’t be more excited to share it with you. We’ve already seen a few interesting articles analyzing the data – and we’d love to hear from you. If you have a perspective on the data or the findings please share it with us and we will feature it in a Friday Roundup post!

This week was understandably SOCM heavy for us, but there are some other great links from around the web and of course – the latest and greatest community and social business jobs we could find.

 A few SOCM focused articles from around the internet: 

  • Announcing The State of Community Management 2014
  • How to Create a Best-In-Class Online Community
  • Executive Involvement Aids Successful Online Communities
  • Review: The State of Community Management 2014
  • SOCM 2014 Community Fact #1 – The Power of Advocacy
  • 3 Ways to Drive Executive Participation in Your Community
  • 3 Takeaways from 2014 State of Community Management Report
  • The full community retrospective podcast with Rachel Happe and Jim Storer is now available in three parts: Part One, Part Two and Part Three
  • We’re excited about three upcoming events in May: the J. Boye Philadelphia 14 Web & Intranet Conference, Collective 2014 and Lithium LiNC – will you be attending any of these events? Let us know – we’d love to catch up in person!

Other great links: 

  • Free Webinar: Community Manager Spotlight with Maggie McGary – Great for those involved with associations
  • Shape your work, not the other way around
  • How Our Brains Work When We Are Creative: The Science of Great Ideas
  • Culture Shifting: America’s next big industry

And as always, the coolest community and social media jobs available this week: 

  1. Director of Community Solutions at Small World Labs – Austin, TX
  2. Online Community Consultant at Small World Labs – Austin, TX
  3. Social Media Community Manager/Editor at DoctorDirectory.com – Asheville, NC
  4. Senior Community Manager at Reputation.com – Redwood City, CA
  5. Community Manager – at Firebase – San Francisco, CA
  6. Technical Community Manager at Famo.us – San Francisco, CA
  7. Community Manager, Turkey New York at Foursquare – New York, NY
  8. Global Community Manager atUBM – New York, NY
  9. Online Community Manager at National Institute for Children’s Health Quality – Boston, MA
  10. Social Media Community Manager at Creative Circle – Dallas, TX
  11. Manager, Community Mgmt at DigitasLBi  3 reviews – Illinois
  12. Director of Social Listening/Community Manager at Freeman Leonard – Dallas, TX
  13. Senior External Community Manager at Jive Software – Palo Alto, CA
  14. Senior Community Manager – Internationalization at Mozilla-  Remote, OR
  15. Sr Community Manager at CA Technologies – Islandia, NY
  16. Community Manager, Design Focused – Chicago at Uber – Chicago, IL
  17. Digital Analytics and Community Manager Job at The Bill & Melinda Gates Foundation – Seattle, WA
  18. Content & Community Manager at eCommerceFuel.com – Bozeman, MT
  19. Senior Director, Community Operations at deviantART – Los Angeles, CA
  20. Principal Community Management Associate Social Media at Capital One – McLean, VA
  21. Social Media Strategy Manager at Kforce – Plano, TX 

 

Have a great weekend – we’ll see you next week with a news Faces of Community Management profile, the monthly Network recap with Hillary and a new Community Fact poster!

 

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals. 

 

 

Friday Roundup: Five Year Anniversary Edition

April 11, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

The First TheCR Live - Five Years Ago

The First TheCR Live – Five Years Ago

Yesterday we shared this picture via twitter in honor of #tbt (throwback thursday) of Rachel and Jim at our very first TheCRLive, at the Barking Crab in Boston, MA. It’s hard to believe that was five years ago. This month we’ve been looking back at those five years though interviews with veteran community practitioners (so far we’ve chatted with Heather and Nigel), a podcast series with our founders and a fun infographic of our favorite milestones.

You can catch up on any content you missed in our links, find new community jobs, and more!

  • Infographic: Celebrating Five Years of Community
  • Last call: our 5th Anniversary Happy Hour is next Tuesday – Join us!
  • We’re excited about three upcoming events in May: the J. Boye Philadelphia 14 Web & Intranet Conference, Collective 2014 and Lithium LiNC – will you be attending any of these events? Let us know – we’d love to catch up in person!
  • New community/social jobs from Nike, Microsoft, Edelman and the Human Capital Institute
  • Predicting when users will leave an online community based on their language use
  • A Shared Purpose Drives Collaboration
  • Interview with a Community Veteran: Nigel Fortlage, Vice President, Information Technology (CIO) at GHY International
  • Podcast: Community Retrospective – Part One – Jim and Rachel share how they met and their earliest ideas for The Community Roundtable
  • Talking with IBM’s @Sandy_Carter About Social, ROI, and Women in Tech
  • The cresting of the enterprise social stream
  • Helpful advice on discovering your purpose
  • Community Comes From Difference, Not Just Commonality
  • How to be More Productive and Eliminate Time Wasting Activities

We’ll be back next week to share one more week of anniversary content before we release the 5th annual State of Community Management 2014 report on April 22! Stay tuned for the final two parts in the founders podcast series, another interview with a community manager and a podcast with a very special guest!  Have a great weekend!

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Did you know that 95% of TheCR Network members agree that the content and peer input improves the quality of their work? It’s true! Membership in TheCR Network saves community and social business leaders time and improves the quality of their work by connecting them quickly with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – Spring is Here Edition

April 4, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Spring

Photo credit: 3rd House Pary

Spring has finally sprung in Boston! Today there are crocuses blooming, marathoners training in shorts and the Red Sox open their season at Fenway Park – so many things to celebrate! I hope you’re enjoying spring whereever you are – even if it’s been warm for longer than three days!

This week we celebrated April 1st and kicked our month-long anniversary celebration, leading up to the release of our 5th annual State of Community Management report on 4/22/14. We are so excited to share a look back at the last five years in the community management space, and doubly excited to share the results of our 2014 research. In the meantime, you’ll have to wait it out with this week’s links. We’ve got a few new community jobs, an interview with long-time TheCR Network member Heather Strout, a recap of our March Community Manager spotlight webinar, an interesting look at community-driven game development and more!

  • Are you going to be in Boston on 4/15? Join us for a Happy Hour!
  • Recap: Community Manager Spotlight Webinar with Heather Ausmus
  • Did you miss our April Fools joke?
  • Interview with a Community Veteran – Heather Strout
  • Free webinar: Employee Communities – What they can do, and how to get them there.
  • Mapping Twitter Topic Networks: From Polarized Crowds to Community Clusters
  • Community jobs at Nike, Reputation.com, Nokia/HERE and Salesforce
  • Thoughts on Community Driven Game Development
  • Podcast : State of Community Management 2014 Sneak Peek
  • The Risks of Having A Community Without Management
  • Using Online Community to Increase Member Retention

Thanks for reading! We’ll be back on Monday with the first in a three-part community retrospective with Rachel Happe and Jim Storer. Have a great weekend.

 

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Looking to take your career in community management to the next level? 92% of members agree that TheCR Network supports and advances their personal and professional goals. Learn how our research, access to peers and experts, targeted content and exclusive concierge service can help you achieve your goals.

 

Friday Roundup – Goodbye to Q1 2014

March 28, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

Hard to believe that the first quarter of 2014 is almost over. We’ve done some exciting stuff in this space so far this year – launched a new community manager profile series, started a new webinar series spotlighting the cool work our community manager members are doing and taken on three community themes – building, connecting and innovating.

Next month we’re switching gears and offering a retrospective of the last five years in the community management. We have some fun content planned – podcasts with early experts in the field, interviews with early community practitioners and more – all leading up to the release of our fifth State of Community Management report. I can’t wait to share it all with you – but first, the links:

  • Did you miss Rachel’s G+ Hangout this week? Archive is here: Scaling Up Social Change: Building Digital Teams
  • Join Rachel for a free webinar on April 9th: Employee Communities – What they can do, and how to get them there.
  • Communities: Should You Build One?
  • TheCR Network Sneak Peek: March 2014 Wrap-Up
  • Amazing advice in this heartbreaking obituary:  “A job well done rarely takes more or less time than a job poorly done.”
  • Why Are Employees Resistant to Using Internal Networks?
  • Faces of Community Management – Jeff Ross
  • There were a few great social/community jobs shared via twitter this week, including this one at Walgreens – you can check out our stream for DM info for the rest
  • Becoming a Social Business: Marcus Nelson of Addvocate Talks to Marketing Smarts
  • The Power to Connect Through Visual Storytelling

 

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Did you know that TheCR Network members work with all kinds of communities? In fact, about 25% work in either internal or external communities and 50% work with both! No matter what kind of community you work with membership in TheCR Network will save you time and improve the quality of your work by connecting you with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

Friday Roundup – Will Winter Ever End? Edition

March 14, 2014 By Jim Storer

By Shannon DiGregorio Abram, Relationship Manager at The Community Roundtable.

seasons-winter-comic-funny-cartoon-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Illustration by Sarah Lazarovic)

Despite it being not quite halfway through March we are very ready for winter to be over. After an unseasonably warm weekend it snowed twice in Boston this week. Enough!

We are already looking forward to April – and not just for the (hopefully) nicer weather. April marks our five year anniversary and we are ready to celebrate. This week we announced our 5th anniversary celebration – a Happy Hour in Cambridge, MA. If you’re in the Greater Boston area we’d love to see you!

  • Our first Meet TheCR Team post with Rachel Happe
  • Tapping the power of hidden influencers
  • Webinar: Community Manager Spotlight with Heather Ausmus on March 26th
  • Celebrating community success with TheCR member Ian White from Rackspace
  • Four community jobs: Community Manager, Boston, Director of Community Engagement, Online Communities Manager and  Senior Community Manager and two social media jobs: Social Media Specialist and Manager of Digital and Social Media
  • Using online community to increase member retention
  • How can communities be a tool for product teams in driving innovation?
  • SXSWi Panel Recap: Humanizing Your Brand Through Effective Community Management

That’s all for this week, friends. Have a great weekend, beware the ides of March and we’ll see you back here on Monday!

 

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Did you know that 95% of TheCR Network members agree that the content and peer input available inside the Network improves the quality of their work? It’s true!

Membership in TheCR Network saves community and social business leaders time and improves the quality of their work by connecting them quickly with peers, experts and curated information. Learn how joining TheCR Network can improve the work you do.

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