The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Community Manager Training Scholarship – Apply Today

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We are humbled by the great reaction to the first module (Community Specialist) of the training program we launched in partnership with WOMMA and ComBlu.  We saw participation from both companies that are actively looking to train their teams on the intricacies of  community management and … [Read more...]

Is Community Management Strategic?

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If you have been doing community management for a few years chances are you think that it is or should be strategic. If you are a CEO chances are you haven't even heard of community management let alone prioritized it as strategically imperative. And there is the rub. The role of community manager … [Read more...]

Time for a little community spring cleaning?

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Ah! Spring and the age old tradition of spring cleaning. Throw open those windows, bring in fresh air and dust behind the couch....or rather...the forums. We asked our members how they keep things fresh in their communities, day after day, spring after spring. Here are their answers! What are some … [Read more...]

How To Build A Community From The Ground Up

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We learn so much from our network and enjoy sharing that information.  It is what we do, after all, advance the business of community for everyone in our circle.  Many have come to us asking how to get started, or do we think their community might work, or what they might do better. Here … [Read more...]

SXSWi Advice in Small, Snackable Bites

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There will be ~286,450 blog posts coming out in the next 36 hours on how to do SXSWi right. While we probably don't need 286,451, I promise to make this one chock full of fiber and easy to consume. After three years at SXSWi, I have a few tips and will keep them short to make them easy to … [Read more...]

Six Risks of Not Having Community Management

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Community management is one of those things that, when working well, often goes unnoticed and unappreciated. It's a bit like that hostess that always has fantastic parties but no one really understands the hard work that went into the party itself. However, when community management is bad or … [Read more...]

Getting Executives to Say Yes to Social

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There are many executives who are curious and interested in this whole social business phenomenon.  They want workers to try it, test it and see what it can do for the business bottom line...but what about participating? That is often where the process slows down or comes to a screeching halt … [Read more...]

How Community Management is Like Personal Finance

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Would you invest your money without the support of someone who understands the current marketplace, knows where trends seem to be heading and what strategy will be best to maximize that investment?  Many of us wouldn't.  And yet companies are often throwing open the door to community initiatives … [Read more...]