The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Inside TheCR Network: Outsourcing Community Management

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Today we welcome Rick Allen who will be a frequent contributor to The Community Roundtable blog.  With a background in writing, publishing, and technology innovation—and a passion for the web—Rick strives to improve online user experiences through content strategy. He writes and speaks often on web … [Read more...]

Community Management: More Than One Role, a Discipline

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The Community Roundtable aims to advance the business of community.  I'm going to say that again...we advance the business of community.  I wanted to repeat it because I think it's an important distinction as the way we look at community management.  As Jim Storer has said, everyone is a community … [Read more...]

A Day In the Life of This Community Manager

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It's Community Manager Appreciation Day and we sure have a funny way of showing our appreciation for ours...by having her write a blog post.  But we thought detailing what a community manager does day in and day out may help those who work with them to appreciate them all the more.  And she makes it … [Read more...]

Community Manager Burnout

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When I saw the topic for yesterday's Twitter #cmgrchat, I thought it was a good one to discuss, particularly now.  The holidays just ended where everyone feels stretched in too many directions.  It's January so the business expectations for a New Year are fresh in everyone's mind and people are … [Read more...]

Community Management 101 Webinar – Key Take-Aways

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Talk of community management is all the rage these days and last week I sat in on the Focus Roundtable Webinar: Community Management 101: The Start-Up Edition. Four experienced community managers — Evan Hamilton (UserVoice), Thomas Knoll (Launch Rock), Alison Hillman (BranchOut), and Sarah-Jane … [Read more...]

Come Learn, Connect & Celebrate with TheCR

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The Community Roundtable has a lot going on.  So much for easing into the New Year.  Instead we are starting it off with a bang and more.  We held our first TheCRLive in Washington, DC on Tuesday night and from all accounts a great time and interesting, thought provoking conversation was had by all. … [Read more...]

A Big Old School IOU

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 We are thrilled to have a guest post today from Dawn Lacallade, a recognized thought leader in the social marketing and online community space.  She is a long standing member of TheCR Network and has taken a lead role in helping to develop the community management training program we are delivering … [Read more...]

The Magic of a Roundtable

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Roundtable:  Seating or discussion arrangement in which (usually) all participants are considered peers. What is the magic of a roundtable?  Perhaps its more easily seen in action.  Recently I was on a weekly call with TheCR Network where we had an expert speaker talking about a hot topic.  Usually … [Read more...]