One of the consistent themes at the Enterprise 2.0 conference, like at many conferences in this space recently, was the need for more case studies and ROI examples. Both of those are big meaty things to develop and present - when companies are willing to share. It's partly why so few good examples … [Read more...]
Hierarchies and Pryamid Schemes
I was chatting with Robin Frey Carey last week and I mentioned that Jim & I will consider ourselves wildly successful if every one of our constituent groups - the market as a whole, our members, our expert facilitators, our market research customers, and ourselves & any employees - feel as … [Read more...]
The Community Maturity Model
Community management is becoming a lot more common at all sorts of organizations - driven by adoption of people doing more and more online and the social media tools that allow for easy conversation and collaboration. As that happens, however, there is a lot of friction due to lack of standards - … [Read more...]
A Few of Our Members
We are fortunate at The Community Roundtable to have started off with a number of amazing members - individuals experienced in online communications, support, and marketing who are pushing the boundaries of both the profession of community management and what it means for organizations to engage … [Read more...]
TheCR Live!
The Community Roundtable and our programming is primarily virtual - our Roundtables use conferencing calling and chat tools and our community is online. But we all know there is nothing like the energy of F2F get togethers. We are not really interested in getting into the conference business but we … [Read more...]
What Defines a Community Manager?
By Rachel Happe, Principal and Co-Founder of TheCR What is a community manager? We all know that the community manager role comes in a wide variety of flavors with different expectations and different levels of responsibilities and often the person in the role isn't called a community manager … [Read more...]
Eight Competencies to Socializing Your Organization
The social media and community space is transitioning from a nice thing to do to an operational discipline across teams/groups/the organization. That transition is actually pretty difficult and disruptive because it requires cultural, leadership, strategy, workflow, and operational changes. However, … [Read more...]
The Organizational Impact of Social Media
I've already had the opportunity to present twice as the Principal of The Community Roundtable - at PRSA's Digital Impact Conference last week and at a local Girls in Tech event this week. Both were related to how social media was impacting organizations. The PRSA event was great because it is was … [Read more...]
A Peek Inside
We've been working hard to get the technology, content, and business operations in place over the past few weeks and we are making a lot of progress. We have the community up, we are categorizing and combining content sources, and we are reaching out to a number of potential members to review our … [Read more...]
What We’re Up To
Eager to join us and be dubbed Sir Robin? While that might be a dubious distinction, we are looking for founding members who care deeply about pushing their community efforts forward, but also like to have a little fun along the way. We're looking for a few good members... but what's in it for … [Read more...]
