Content Strategist At-a-Glance: Member Since | 2018Superpower | Extroverted Introversion#teamcat or #teamdog | #teamcat Birdie thinks that making a connection is all about getting the right message to the right person at the right time. You can ask Birdie about: Dessert, her … [Read more...]
Meet TheCR Team | Shannon Abram
Director of Marketing At-a-Glance: Member Since | 2013Superpower | Extreme punctuality#teamcat or #teamdog | #teamdog Shannon loves bringing people together to learn and connect in meaningful ways. She wears a lot of hats at TheCR and that's just the way she likes it. You can ask … [Read more...]
Where Does Community Reside in Organizations?
One way to appreciate the impact of communities in organizations is to look at how the community and its leadership are connected into the overall structures of the sponsoring organization. So, where does community reside in organizations? We took a look in our SOCM 2017 research. There’s no … [Read more...]
How can I use gamification to increase community engagement?
Gamification is the skill of understanding what game-based motivators may drive community members and how to use those motivators to help members get value out of the community that they may not initially recognize. Often times gamification efforts appear in the form of points, badges, or 'games' … [Read more...]
Want Insights? The State of Community Management 2018 Survey is Open!
Update: The SOCM 2018 survey is now closed, and the report is available for download. This year, our research working group had some big questions on their minds as we developed The State of Community Management 2018 survey, including: Community programs seem to be getting more influence … [Read more...]
Understanding Patterns in Community Maturity
The Community Maturity Model helps community professionals assess the maturity of a community in the eight competencies and helps illustrate indicators of progress. Understanding these known patterns in community maturity will not only help you advance your program based on proven research but also … [Read more...]
Happy CMAD 2018 – Community Management Advancement Day
HAPPY CMAD 2018, EVERYONE! I'm going to be honest - CMAD is one of my favorite days of the year. While CMAD started out as Community Management Appreciation Day, we like to imagine it has evolved into something more - community management advancement day. Because really, what shows more … [Read more...]
Community FAQs: Community Maturity Levels
We developed the Community Maturity Model (CMM) to help community leaders and their organizations understand,plan for, and assess the performance of their community and social business initiatives. The CMM organizes the issues, associated competencies, and information relevant to community … [Read more...]
Matthew Radford on Executive Engagement
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about their community journey. They ask the … [Read more...]
The Community Roundtable’s 2018 Research Agenda
Research has always set The Community Roundtable apart. We've always believed that to get the attention and support of stakeholders for the strategic role of community management, we needed to invest in research. Our research is also a key shared value with our members, clients, and our broader … [Read more...]
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