By Shannon Abram, Director of Marketing at The Community Roundtable. The 7th annual State of Community Management research survey continues! We are in the back 9 of the research phase - and we need your help! Have 20 minutes? START THE SURVEY HERE As a thank you for every participants … [Read more...]
TheCR Network Sneak Peek: February 2016
By Hillary Boucher, Community Manager at The Community Roundtable 2016 is flying by! Can you believe we're already two months in? How are your community plans for 2016 coming along? Here’s a sneak peek into what’s been going on inside TheCR Network this past month: Facebook at Work: … [Read more...]
Three truths of successful communities – the SOCM2014 in review
By Ted McEnroe, Director of Research and Training, The Community Roundtable The State of Community Management 2014 marked a major step in the evolution of the quantitative ways we were able to assess what worked in community management - and in successful communities. The prior year, the State of … [Read more...]
The Value of Community Management: Reviewing the SOCM 2013
By Ted McEnroe, Director of Research and Training, The Community Roundtable The value of The State of Community Management in 2011 and 2012 was to give definition to the competencies and qualities of communities. By 2013, we were ready to shift the focus of the research to something different but … [Read more...]
CMGR Swag – Week Three of The SOCM
By Shannon Abram, Director of Marketing at The Community Roundtable. The 7th annual State of Community Management research survey and contributions is rolling along - do I sound like a broken record yet? If so, at least I have a good reason. The SOCM is the community industry's most … [Read more...]
Milestones of community maturity: Getting there from here
By Ted McEnroe, Director of Research and Training, The Community Roundtable In The State of Community Management 2011, we at The Community Roundtable dug into the eight competencies of the Community Maturity Model. There were sections exploring each of the eight competencies - with insights that … [Read more...]
Best Practices for Online Community Platform Migration
Intrigued by TheCR Network, but want to learn more about what membership entails before joining? Watch Hillary Boucher share a special look inside TheCR Network. In January Hillary shared a look at the research, programming and professional development available exclusively to Network members and … [Read more...]
CMGRs are Entry-Level? Not Anymore.
By Shannon Abram, The Community Roundtable. With the SOCM 2016 survey fully launched we have just one CCC fun fact left for you - and it's probably something you've known for a while. CCC Fun Fact #8: Community management isn't "entry-level" - the average community manager has more than 12 years … [Read more...]
Maximilian Ebnother on Managing Cultural Differences
Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.” Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about What’s your best advice for someone just starting out in Community … [Read more...]
Five years later, these community management tips ring true – SOCM2011 in review
By Ted McEnroe, Director of Research and Training, The Community Roundtable As you know if you have been keeping an eye on the community management space for awhile, The State of Community Management 2016 is not our first time at the community management research rodeo. In fact, SOCM2016 is … [Read more...]
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