One of the perks of being a member of TheCR Network is access to fresh community management programming every week. Our community manager, Hillary Boucher, does an amazing job of tracking down interesting and engaging case studies from every stage of the community journey. This past year Hillary … [Read more...]
Friday Roundup: 20 Minutes to Shape the Future of Community
By Ted McEnroe, The Community Roundtable The fifth Friday of 2015 is in the books, and this one comes at the end of a jam-packed week at The Community Roundtable, where we celebrated #CMAD, postponed #CMAD, launched our landmark annual survey and released the first piece of a new and fun … [Read more...]
Now Open: 2015 State of Community Management Survey
Yes, it's that time of year again - time to take stock of where our community programs are and what's next. For The Community Roundtable, this is our biggest and most important initiative every year because our shared value with you is to demonstrate the value of community management. We … [Read more...]
Community Career Profiles: All About Community Managers
By Shannon Abram, Relationship Manager at The Community Roundtable. This week we continue our closer look at our research into the roles and career paths of community professionals with a closer look the community manager. Not surprisingly, engagement and people skills are an essential part of … [Read more...]
Community Manager Appreciation Day 2015: Three things to do today
By Ted McEnroe, The Community Roundtable Community Manager Appreciation Day is here for 2015. As this CMAD kicks into gear, we certainly have a lot of people to appreciate – with members from more than 100 organizations, we could spend a lot of time appreciating. And we will. But appreciation is … [Read more...]
Friday Roundup: Community Manager Appreciation, Respect, and Job Searching
By Ted McEnroe, The Community Roundtable In case you haven't heard - Monday, January 26 is Community Manager Appreciation Day. We've talked a lot about our CMAD events in Boston, New York, Atlanta, Milwaukee and Washington, DC, and if you still want to get in before the tickets are all gone, you … [Read more...]
CMSS Stats You Can Use: How Do I Find a Community Manager Job?
By Shannon Abram, Relationship Manager at The Community Roundtable. As we close in on CMAD this Monday, we hope there will be a lot of focus on community managers and their careers. Our Community Manager Salary Survey 2014 found signs of an emerging career path for community professionals - but … [Read more...]
Focus on the relationship, not the transaction
I wrote a post for CMSWire last week that has resonated with a surprising number of readers. In it, I noted that social media has reversed the traditional sales and marketing paradigm. Once upon a time, a transaction was the trigger for building relationships – and the repeat customer was the holy … [Read more...]
Friday Roundup: Fundamental Questions about Community Value
By Ted McEnroe, The Community Roundtable Another week in the books at The Community Roundtable - and it seems like the second week of the New Year had people thinking more about some of the fundamental questions about community value. Rachel sparked one of the bigger reactions of the week with a … [Read more...]
The Community Roundtable Celebrates Community Managers with Events, Release of New Research
The Community Roundtable to release Community Manager Handbook with webinar February 4, after Community Manager Appreciation Day events in 5 cities with Higher Logic on January 26. CMAD will also kick off the survey period for The Community Roundtable's 6th annual State of Community Management … [Read more...]
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