The online environment is filled with all sorts of people with all sorts of motives and influences. And, unfortunately what's true in real life is even more pronounced online: it's easier to tear things down than to build them up. Frank Eliason, SVP of Social Media for Citibank, is calling for a … [Read more...]
Online Communities and Getting Social Buy In
If you haven't had a chance to see the podcast series Socious is doing around online communities with business results, you should definitely check it out. There is some really good information there including this video with our own Rachel Happe: In this session they covered: Business … [Read more...]
Help Your Community Team to Hit the Ground Running This Fall
It may not seem like summer is very productive, especially since community engagement can drop off quite a bit. But it often is a period where we have the space to think more strategically about what's needed to 'level up' and increase productivity or quality when the fall schedule bears down on … [Read more...]
Public Relations Tips for Community Managers
Community Managers wear many hats and are often asked to step into unfamiliar roles. Such is the case for, Judi Huck, community consultant and trainer, and member of TheCR Network. Instead of being daunted by the task at hand, she has taken the time to learn more about her new role in Public … [Read more...]
Summer Reading List
In the summer many of us find ourselves away from the office with some downtime or perhaps in the office but without access to vacationing colleagues who we need to collaborate with to finish work. For those of you who find yourself with some time that you'd like to use to catch up on … [Read more...]
Social Media Pearls: Interview with Ayelet Baron
In case you missed it Ayelet Baron was interviewed by Shirley Williams from Social Media Pearls on VoiceAmerica radio. It's a great interview and a great opportunity to meet Ayelet, learn more about her background and why we are so excited to have her on our team, and learn more about what we do at … [Read more...]
Sir Robin: Hero of Community Managers Everywhere
Our logo confuses a lot of people - what do knights and horses have to do with community management? When we originally conceived of The Community Roundtable and the community managers we wanted to serve, the resemblance to Sir Robin in Monty Python and the Holy Grail was striking: To us the … [Read more...]
The Art of Career Preparedness
Today's guest post is from Candis Robinson, our second community manager training scholarship recipient. Candis is transitioning from her position with Apic to venture into freelancing offering social media support for nonprofits and social enterprises. Her goal is to help many more organizations … [Read more...]
Building a Social Business: Start with Email Changes
Social business is all great in theory and recent studies show that executives now think it is a key strategic initiative for them... but that doesn't help those tasked with figuring it all out know where to start. I often say that people come to communities for content and stay for relationships. … [Read more...]
Lessons From My Grandfather for Social Business
While community can feel like the "new shiny" catch phrase I like to remember that everything we know about community has already been learned. Our biggest challenge is translating what we already know on building, growing and sustaining thriving and healthy communities to reach our … [Read more...]
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