Over the past year we have compiled The Social Executive research which has produced deep insights into why and how executives adopt social tools and management approaches.We pursued this research because executive support is an increasing barrier to move organizations forward to the next stage of … [Read more...]
TheCR’s JiveWorld Schedule
If you are heading to JiveWorld this week, or if you find yourself in the Las Vegas area, we are coming your way and we'd love to connect. Three of our team members will be at JiveWorld including both Rachel Happe and Jim Storer. Here is how you can meet up with us: Anytime Wednesday or Thursday … [Read more...]
Open Leadership and Coaching Executives
By Rachel Happe, Co-founder of The Community Roundtable Over the last few years, as social business and networked communications environments have become more pervasive, executives increasingly became pockets of inertia due to their more traditional modes of communicating and managing. But … [Read more...]
Defining Community
by Rachel Happe, Co-founder of The Community Roundtable The challenge with the word "community" is people mean a lot of different things when they say it, but there are few definitions. Joshua Paul at Socious took a crack at this issue and provided some great suggestions on how to differentiate … [Read more...]
Community Maturity Case Study: Rebtel
As a thank you to those who participated in the 2013 State of Community Management quantitative study we selected 3 participants to receive an in-depth custom community assessment including performance benchmarks and next steps. Today we have one of those company’s, Rebtel’s, perspective on why … [Read more...]
Upcoming Events
View the full upcoming events for community managers calendar here. … [Read more...]
The Value of Community Management by the Numbers (Infographic)
One of the best parts of this year’s State of Community Management: The Value of Community Management report was that for the first time we were able to pull together quantitative data from community managers. It’s a great way to understand what is happening in the discipline of community … [Read more...]
Connection, Friend, Member – Who’s In Your Company’s Online Ecosystem?
We came across this article last week about defining your online community to higher ups, and it resonated because people mean a lot of different things when they use the word community. As the article so aptly states, it is hard sometimes to understand if you are "referring to the online community … [Read more...]
The People You’ll Meet in Community Management Training
It's an exciting time of year. Kids are headed back to school, offices are buzzing again with an increased workload and manager's thoughts turn to productivity. Those interested in bettering their social media and community management team's engagement skills are gathering together online starting … [Read more...]
Content Marketing is Required but not Sufficient
by Rachel Happe, Co-founder of The Community Roundtable I hear the phrase 'content is king' thrown around a LOT. Great content is certainly a critical component of any digital strategy - it's a keystone of what we do at TheCR - but on its own it is insufficient. I'm always waiting for the … [Read more...]
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