The next module in our online WOMM-COM community manager certificate program starts next week. We're really excited to bring together such an amazing group of practitioners to teach this course. Check out the instructors and we're sure you'll agree. The community manager course is designed to … [Read more...]
Brainyard’s Community Manager Webinar: Your Questions Answered
Wow! What a great webinar we were part of yesterday. I presented alongside Sandy Carter of IBM and we had a great conversation about community management and community managers. Thank you to the many great people from a wide variety of companies on the call, some of whom are just starting out on … [Read more...]
Online Community Success Takes Planning and Patience
There has been recent discussion in the blogosphere about how some companies are abandoning their blogs. And much of it sounds very familiar and is something we have heard in the online community sphere as well. And it's not surprising. Many companies aren't quite sure what they are getting into … [Read more...]
The Community Strategist Squeeze
It would be too hyperbolic to say there is a crisis in community and social business staffing, but there are definitely some big problems, particularly at the senior and strategic levels. Most people in the space know that experienced community managers are hard to come by generally and if you want … [Read more...]
How Did We Meet, Again?
Recently in TheCR Network we asked members to share how they first encountered and got to know The Community Roundtable and its founders Jim Storer and Rachel Happe. It was fun to see where people had come from. There were many ways people came to know The Community Roundtable. Past conferences … [Read more...]
2012 SOCM: Moving from Hierarchy to Emergent Community
The 2012 State of Community Management report has a lot of information in it and at 57 pages it is beefy. To those of you who have digested the entire document, thank you and nicely done! But we also know it is a lot to wade through so we will be doing a series of blog posts to better show you the … [Read more...]
SXSWi Takeaways for Community Management
This year SXSW Interactive was bigger than its music festival. Which is interesting as it started as a small community event and has become big business. As always there was plenty to learn at this event for community management and social business pros and thanks to Fleishman-Hillard's … [Read more...]
Developing The Social Executive
One of the hardest things that community leaders do is to help executives within their organization understand the value of communities and how to effectively participate themselves. It's not that executives can't learn but they are faced with unique challenges: Booked Solid: Executives have very … [Read more...]
Inside TheCR Network: Storytelling and the Power of Why
Recently, Michael Margolis of The Reinvention Summit and Get Storied joined members of TheCR Network to discuss the art of storytelling. As described on his website, "Storytelling is the most important skill you didn’t learn in school. But it’s the foundation for everything." For … [Read more...]
Coverage of the 2012 State of Community Management Report
It is always interesting to put so much effort into a project and feel that you know it backwards and forwards and then have someone else come along and give their take on it. Sometimes that take matches your own but more often than not their fresh eyes have seen things that you may not have. The … [Read more...]
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