The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Chris Detzel on New Communities

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Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating … [Read more...]

Measuring Networked Leadership

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For many years, I had an uncomfortable relationship with the word 'leadership'. It seemed vague, imprecise and conflated with 'executive', especially in corporate settings. It certainly didn't apply to me. Then I was an executive and I still think of myself as a leader. To me, it felt like the word … [Read more...]

TheCR’s 2020 Research Needs Your Voice. Yes, Again!

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We've been doing the State of Community Management research now for 11 years. That's a long time and every year, the time between each research cycle seems to get shorter - we know it seems like we ask you to participate a lot. But it matters - a lot.I know many people take it one year and not the … [Read more...]

The Role of Communities in Innovation

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Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a high cadence of collisions between a diverse set of individuals. This collision of people and ideas allows people to … [Read more...]

Managing Job-Related Stress: Pets

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you take care of yourself? We asked for advice from 25 … [Read more...]

Managing Job-Related Stress: Meditation

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Managing job-related stress is important for everyone, but for community managers, in particular, it is especially critical. 50% of community professionals report feeling burnt out by their jobs. If burn-out rates are high, how can you make sure to take care of yourself? We asked for advice … [Read more...]

Understanding Community Roles and Responsibilities

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A lot has changed in the community landscape in the last few years. We've seen movement on the vendor side, increased executive support for community programs, and the continued maturation of community roles. ​To further explore some of these changes in community roles and responsibilities, we … [Read more...]

Self-Care Tips for Community Managers

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Self-care is especially important for community managers because they're often carrying the emotional load for multiple worlds - your work world with a community and colleagues, and your personal life with family, friends, and everything in between. With all of the empathy, strategy, and tactical … [Read more...]

The Value of Community: Behavior Change to ROI

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The value of community is most easily seen in the way communities help achieve many business goals more efficiently than traditional transactional approaches. ​ All of these use cases can have enormous benefits to organizations, although not all use cases are easy to measure in return on … [Read more...]