The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

Happy CMAD 2019!

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Today is the 9th annual celebration of Community Manager Appreciation Day! Hooray! I think it goes without saying that we appreciate community professionals every day of the year (it's sort of what we do!) but wanted to take a moment today to send a few special shoutouts to recognize the hard … [Read more...]

Honoring Our Retiring Member Advisory Board Members

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At The Community Roundtable, we are fortunate to work with amazing people and companies, helping them make strategic assets out of their community programs. We have always relied on our customer-members to help us prioritize and develop our research, services, and training. In 2017, we … [Read more...]

The Community Roundtable’s 2019 Research Agenda

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A Rapidly Changing Community Market 2019 is going to be an interesting year for the community leadership and management space. It's becoming clear to executive stakeholders that community approaches are critical for ALL leaders and managers to employ. They are also seeing that it is an effective … [Read more...]

TheCR Network – 2018 Year in Review Infographic

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As 2018 winds down, I love to look back at the last twelve months in TheCR Network. The great joy of my work is spending my days supporting, collaborating and learning with our amazing members. I was incredibly gratified by a recent survey of members, where many said the first word that came to mind … [Read more...]

5 Online Community Predictions for 2019

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2018 was an amazing year of change for the community management industry - and a year where I have seen more progress than in any of the preceding years in terms of strategic attention, maturing of community management practices, and impact on the organizations using community approaches to … [Read more...]

Seven Perfect Gifts for Community Managers

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My favorite blog post of the year is the one where I get to pretend to be Oprah. Sadly, there is not a brand new car under your seat, but we've pulled together a list of our seven favorite products that would make perfect gifts for the community manager in your life. Read on for more info and links … [Read more...]

How Do I Improve Online Engagement?

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Online community engagement issues fall into two general buckets: tactical engagement issues and strategic engagement issues. If you don’t have people coming to your online community at all, you have a strategic issue; if people are coming but not engaging, you have a tactical … [Read more...]