By Ted McEnroe, Director of Research and Training You start a community. It's awesome. People engage, share ideas and provide value. You moderate, plan, provide tech support, train, encourage, goad, scold, backchannel and do about 37 other things, and that's just before lunch. And it … [Read more...]
The Smartest Way to Use Your Community Conference or Training Budget
By Shannon Abram, The Community Roundtable Ever come back from a conference or trade show all fired up about the big plans you have for your community? A to-do list a mile long and tons of new connections that you're going to stay in touch with. And then: reality sets in. What if you could … [Read more...]
View from the Top: Executive Perspectives on Community
Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community space can be very proud. As communities gain strategic attention, the … [Read more...]
Throwback Thursday: Community ROI & Benefits
By Amy Turner, The Community Roundtable After seeing so many wonderful pics of summer vacations from the 70s and 80s, and the weird and wacky hair styles they contain we just couldn't help ourselves. We are fully embracing the #ThrowbackThursday nostalgia here at The Community Roundtable with a … [Read more...]
Do community manager roles change as communities mature?
By Ted McEnroe, Director of Research and Training Explaining what you do as a Community Manager is never easy - and it turns out, it's likely to change as your community matures. That's right - not every community manager does the same thing, and all community manager roles evolve as their … [Read more...]
Why Doodling, Drawing and Visual Storytelling Are Good For Community
By Amy Turner, The Community Roundtable If we look back in history, we have been using visuals to communicate complex information for years through the use of diagrams, graphs, charts, etc. In today’s complex environment, we need visuals to help us make sense of the world. Raw data is too much of … [Read more...]
Give real responsibilities, and real rewards, to your community advocates – SOCM2016 Fact #6
By Ted McEnroe, Director of Research and Training They like you. They really really like you. Your community advocates. They are the ones you love to see - they answer questions and cheer you on and by being engaged they give you a sense that your time and efforts aren't going unnoticed. But … [Read more...]
Who’s the most valuable group for your community engagement? (It’s not your CEO.)
By Ted McEnroe, Director of Research and Training Who is the person you most need involved to create a successful online community (other than a full-time community manager)? It's not your CEO. Or anyone else in the C-suite. Our State of Community Management research finds that while … [Read more...]
TheCR Network Sneak Peek: June 2016
By Hillary Boucher, Community Manager at The Community Roundtable It is officially Summer! And while our programming does slow down a little in the Summer months June was bustling with activity. We wrapped up another guided community management training course (free for all members), launched an … [Read more...]
Communities have big goals, but too few have a roadmap to get there
By Ted McEnroe, Director of Research and Training If you're planning a vacation this summer, you have a plan. You have a vehicle. You have destinations in mind. And I bet you know how to get there, or have a map to get you there. Can you say the same for your community? In most cases, the … [Read more...]
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