Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Shirlin Hsu, Global Communities Strategy and Enablement Manager at BCG. Join TheCR’s founder and principal, Jim Storer and director of marketing, Shannon Abram as they chat … [Read more...]
Digital Culture Run Amok: The Case for Community Management
By Rachel Happe, Co-Founder and Principal of The Community Roundtable The complexity of the world is at our fingertips. It's in our faces and on our screens. We are deluged daily with information we don't have time to process. Anxiety drugs and self-medication are rampant. The political climate … [Read more...]
Friday Roundup: Think Mobile for Higher Engagement
By Amy Turner, The Community Roundtable Organizations are changing. We’re on the move. We work remotely. We rely more and more on smaller mobile devices. And our communities aren’t keeping up. In the State of Community Management 2016 survey, we introduced two new questions for community … [Read more...]
Throwback Thursday – All About Community Management Careers
By Shannon Abram, The Community Roundtable It's no secret we're a little bit in love with community managers. But, really it goes deeper than that. We love the people that want to be community managers. We love the people that are community managers. And we love the people that have moved on to … [Read more...]
Perks of Being a (Community) Wall Flower: Why Users Lurk
By Georgina Cannie, Community Manager at The Community Roundtable “Cuz’ the Lurkers gonna lurk, lurk, lurk, lurk, lurk…” Maybe I would write the rest of this T Swift parody song if I wasn’t so busy finding ways to engage the lurkers in my community (and if there were more words that rhymed … [Read more...]
Good communities plan now for a mobile engagement future
By Ted McEnroe, Director of Research and Training Organizations are changing. We're on the move. We work remotely. We rely more and more on smaller devices. And our communities aren't keeping up. In the State of Community Management 2016 survey, we introduced two new questions for community … [Read more...]
Friday Roundup: Fall Community Workshops
By Amy Turner, The Community Roundtable The Community Roundtable is hitting the road this Fall - we hope to see you at one of these community workshops! Lithium and The Community Roundtable Road Show: October 4-6 We are excited to announce a series of Community ROI workshops we'll be … [Read more...]
Throwback Thursday – Community Metrics 101
By Shannon Abram, The Community Roundtable One of the most daunting aspects of community management for many community managers is how to tackle metrics and measurement. There are so many things to measure, track and report on. And then - what's the best way to share this data. Weekly? … [Read more...]
Renee Vogt, Merck
Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Renee Vogt, VTN Capability Owner at Merck. Join TheCR’s founder and principal, Jim Storer, and director of marketing, Shannon Abram as they chat with community managers from … [Read more...]
Friday Roundup: Defining Community Guidelines
By Amy Turner, The Community Roundtable Communities tend to function best when there is some defined sense of appropriate behaviors. But there’s a catch. Policies and guidelines shouldn’t just explain what you shouldn’t do – they should highlight what you should. Once again this year, our … [Read more...]
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